Smurfettes provides NDIS household cleaning across Victoria. Find your suburb or area below, or contact our team to discuss the cleaning you need and request a written quote.

Get a quote

Browse services and locations

Choose a local household-cleaning guide, or browse the related services below. We provide cleaning services across Victoria. If you cannot find your suburb, contact our team with your address, the cleaning you need and preferred days to discuss the next steps.

Household cleaning

Start here for regular visits or occasional help with household cleaning. In a shared home, identify your rooms and belongings, any agreed shared areas and anything that should be left alone. The quote will cover the areas and tasks agreed for your visit.

The scope for a shared home should identify the participant’s rooms, agreed shared areas and domestic tasks related to their needs. It should not shift ordinary work belonging to other residents, a housing provider or another support service onto the participant’s funding.

The written quote records what is included. Repairs, maintenance, gardening, pest work, hazardous material, clinical cleaning and tasks outside ordinary domestic cleaning need a different service or separate assessment.

Local cleaning guides

Ask about another area

Links labelled “Ask about” open our contact page. Links labelled “guide” open an existing local cleaning guide. Include your address and requested tasks when asking for a quote.

Deep cleaning

If the condition or amount of cleaning needs more attention than a routine visit, describe the rooms, surfaces and priorities. Flag mould, bodily-fluid contamination, pests, repairs or work beyond safe reach, as these may need to be excluded or assessed by a specialist.

Local cleaning guides

National NDIS guides and related information

Spring cleaning

For spring cleaning, list the rooms, task limits and priorities for a one-off visit. Check with the participant or authorised funding contact whether the requested disability-related support fits the plan and current funding rules.

Local cleaning guides

National NDIS guides and related information

One-off cleaning

Need help for a single visit? Tell us which tasks matter most, your preferred timing and any time or budget limit. The written quote should make clear what is included, what is excluded and how lower-priority tasks will be handled if the agreed limit is reached.

Local cleaning guides

National NDIS guides and related information

Vacate cleaning

For vacate or end-of-tenancy cleaning, agree the tasks and a separate quote from your household-cleaning arrangement. The NDIS excludes exit cleaning that is a direct cost of meeting a tenancy agreement. If you also need routine disability-related household cleaning around a move, describe those tasks separately and ask your authorised funding contact to check them against your plan before booking. Provide the handover date, property condition, areas requested and exclusions. Bond and inspection decisions remain outside the cleaning scope, and neither a directory link nor a quote guarantees either result.

National NDIS guides and related information

Laundry assistance

These guides cover in-home help with clothing and household linen. Tell us whose items are included, the approximate loads, washing and drying facilities, care instructions and any product sensitivities. Dry-cleaning, alterations and textile restoration are separate specialist services.

Local laundry guides

National NDIS guides and related information

What to include when you contact us

  • Confirm the exact service address and preferred timing.
  • List the priority rooms, domestic tasks and anything that should not be touched.
  • Share practical access or communication instructions needed for the visit. Keep access codes and key locations private until a secure arrangement is agreed.
  • Provide the authorised invoicing contact and explain how the participant’s plan is managed if NDIS funding may be used.

Using your NDIS funding

Choosing a directory link and deciding how a support may be paid for are separate steps. Proposed cleaning or laundry must be disability-related, meet applicable NDIS funding criteria and fit the participant’s plan. NDIA-managed funding requires the relevant NDIS support to be delivered by a registered provider. Plan-managed and self-managed participants can generally choose a registered or unregistered provider for relevant Household Tasks, subject to the plan, management arrangement and any support-specific registration rule. A plan manager must be registered. Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not decide whether an individual support is payable, and the agreed household tasks still need a written quote and invoice.

Your written quote should confirm the address, agreed tasks and priorities, visit length or frequency, price, exclusions, access instructions, cancellation terms and invoicing contact. Check it before accepting, including who can approve the work and any responsibilities shared with other people or services. Funding and appointment arrangements must be confirmed separately.

Find information about plan management, referrals and cleaning in shared or supported homes. These national guides explain the wider arrangements; your own plan, requested work and address still need to be checked.

National NDIS guides and related information

Get a quote for NDIS cleaning in Victoria

Call 1300 525 336 or email info@smurfettescleaningservice.net to discuss cleaning in Victoria. Tell us your address, the help you need and your preferred timing. Share only the details you or the participant have authorised; full plans, medical records and account credentials are not needed for an initial enquiry.