Smurfettes provides NDIS household cleaning in Melton. Clear entry arrangements and your preferred way of confirming instructions help us plan the visit around your household.
Agree the household tasks first
The exact list is agreed before the visit. Depending on the written quote, the discussion may include:
- kitchen benches, sinks and agreed outer surfaces
- bathrooms and toilets listed in the written scope
- vacuuming or mopping in named rooms
- dusting reachable household surfaces
Scope boundary: A general cleaning request does not automatically include appliance interiors, high-access work, heavy-item movement, specialist treatment or another person’s separate tasks. List anything outside routine surfaces so it can be assessed before booking.
Plan entry and access before the visit
Explain the entrance, stairs or lift, parking limits, gate or intercom arrangements and who will be home. Share only details needed for the service. If entry depends on another person, identify the authorised contact and how arrival should be confirmed. Agree a secure way to share any keys or access codes.
Explain how you want instructions confirmed
Tell us whether you prefer phone, email or communication through an authorised contact. Identify rooms not to enter and items not to move. Agree any change to tasks, time or price in writing before the work changes.
Use the first quote to set a workable scope
A bedroom count alone does not describe the work. List the requested rooms, priorities, frequency, access needs and tasks needing separate assessment. Use the agreed quote as the starting point for future visits, updating it when your needs change.
Identify work that may be hard to reach
Tell us about high, blocked or restricted surfaces. We will clarify what can be reached using the agreed cleaning method and what must be excluded. Ladders, specialist access equipment and moving heavy items are not assumed inclusions. Leave work outside the assessed access boundary for clarification.
Keep provider registration and funding separate
NDIS cleaning may be funded when it relates to your disability support needs and is in line with your NDIS plan. We can provide a clear quote and invoice. If you are unsure whether this service can be claimed, check your plan or speak with your plan manager, support coordinator or your NDIS contact before booking.
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not decide whether this particular request can be claimed from an individual plan.
Related cleaning information
Request a cleaning quote in Melton
Call 1300 525 336 or email info@smurfettescleaningservice.net. Include the service address, priority rooms and tasks, excluded areas, preferred frequency and timing, and any access or communication needs. Tell us who can approve the work. Share only information needed for the enquiry.
We agree the written tasks, price and appointment with you before confirming a booking. An enquiry does not approve NDIS funding.