Cleaner holding folded towels in a laundry

House cleaning across Australia, planned around your home. Family-owned since 2013, Smurfettes Cleaning Service helps with regular domestic cleaning, one-off visits and specific household tasks. Tell us about your rooms, priorities and preferred schedule so we can confirm the cleaning scope, price and appointment arrangements before you book.

House cleaning, what to include in your quote

Choose the rooms and tasks that matter most. The work included in your clean depends on the property’s condition, available time and agreed written scope. You can ask about:

Kitchen: benchtops, splashbacks, stovetop, sink, cupboard fronts and floors.
Bathrooms: toilet, shower, bath, basin, tiles, mirrors and agreed surface cleaning.
Living areas: dusting, vacuuming carpets and rugs, and mopping hard floors.
Bedrooms: dusting, floors, bed making and general tidying.
Other household priorities: skirting boards, light switches, door handles and high-touch points.
Additional tasks to discuss: interior windows, oven cleaning, inside cupboards and laundry.

Our General Cleaning Package is designed for homes already in maintainable condition. Review its task list with us and confirm any exclusions or extras in your quote. Let us know about special surfaces, heavy build-up, repairs or specialist work before booking so the appropriate arrangements can be clarified.

Regular, one-off and end-of-lease cleaning

You can ask about weekly, fortnightly or monthly visits, depending on your household’s needs and the arrangements available for your address. Discuss the priorities and frequency that suit you instead of assuming every visit includes the same tasks.

For a specific occasion or a more detailed clean, explore our one-off and deep cleaning information. If you are moving, see our vacate cleaning information and share the property’s condition and cleaning requirements when requesting a quote. Cleaning does not guarantee a bond refund or a particular inspection result.

Enquiries involving funded cleaning

We also provide information for NDIS participants, older Australians and aged-care enquiries, and veterans making a DVA enquiry. Tell us which arrangement applies and who is authorised to discuss it. Funding eligibility, the tasks allowed and the provider requirements must be confirmed for the individual arrangement before booking. A website page or cleaning quote does not confirm funding approval.

Contact Smurfettes for a free, no-obligation quote for your home.

Call 1300 525 336
Request a Free Quote

Cleaning enquiries across Australia

Smurfettes provides services across Australia. Share the exact address or postcode and your preferred timing so availability, access and the proposed work can be confirmed for your enquiry. An enquiry does not reserve a date or allocate a cleaner.

If your enquiry involves NDIS household cleaning, our state and territory guides can help you find relevant area information: Western Australia, Queensland, New South Wales, Victoria, South Australia, Australian Capital Territory, Tasmania and Northern Territory. For other domestic cleaning enquiries, contact us directly.

Products, access and clear arrangements

Tell us about product preferences, allergies or sensitivities, pets and special surfaces so suitable products, equipment and precautions can be discussed. If you would prefer us to use products you already have, let us know before the visit and confirm the arrangements in your quote.

Agree parking, entry instructions, who will be present and who may approve changes to the work. Share only the information needed to plan the clean. You do not need to provide an unrelated medical history when describing ordinary household tasks.

All cleaners are police checked before starting work. For NDIS participant services, the office confirms the applicable worker screening requirements before arranging the clean.

How booking works

Tell us about your home. Include the address, rooms, cleaning priorities, property condition and preferred timing.
Review your written quote. Check the proposed tasks, exclusions, extras, price, product arrangements and access details. Clarify questions before accepting.
Confirm the appointment. Once availability, access and timing are agreed, the service can be scheduled. Confirm later changes with the office.

Frequently asked questions

How often should I arrange house cleaning?

Choose a frequency that suits the household and the work needed. Weekly or fortnightly visits may suit regular upkeep, while monthly or one-off visits can be discussed for other priorities. Confirm the tasks and appointment arrangements before booking.

Do I need to be home during the clean?

You can discuss whether you will be present or provide entry instructions. Agree access, security arrangements and the authorised contact before the visit. Do not assume access instructions have been accepted until they are confirmed.

Can I have the same cleaner each time?

Let us know if continuity is important to you. We aim to arrange the same cleaner where possible, but this needs to be confirmed and cannot be guaranteed for every visit.

What if I need to reschedule or cancel?

Please give at least 48 hours’ notice if you need to move or cancel a visit. Contact the office to confirm the change and any replacement appointment. Read the booking terms and conditions and your agreed arrangements before booking.

Request a house cleaning quote

Tell us what matters most in your home so we can prepare a clear scope and quote. The agreed work and property’s condition affect what can be achieved; a quote does not guarantee a particular cleaning result.