Household cleaning for veterans across Australia. Veterans, family members, carers and authorised contacts can tell us the service address, priority domestic-cleaning tasks and preferred timing. We can discuss the work and provide a free, no-obligation written quote. We will confirm the agreed work and appointment details before booking.

Household cleaning for veterans

Tell us which ordinary household tasks would be useful and which areas need attention. A written quote can set out tasks such as:

Kitchens: benchtops, stovetop, sink, cupboard fronts and floors.
Bathrooms: toilet, shower, bath, basin, tiles and mirrors, cleaned using suitable agreed products.
Living areas and bedrooms: dusting, vacuuming, mopping and tidying.
Laundry help: washing, drying, folding and changing linen, where included in the agreed work.

For repeat visits, we aim to arrange the same cleaner where possible. Discuss the tasks, access, frequency and appointment time before confirming each arrangement.

Confirming DVA cleaning arrangements

DVA offers two separate pathways for help with cleaning, depending on eligibility and assessed needs. Veterans’ Home Care (VHC) involves an assessment and allocation to a contracted provider. Call the VHC assessment agency on 1300 550 450; eligible Veteran Cards and difficulty managing daily tasks at home allow an assessment, rather than automatic cleaning approval. A co-payment generally applies.

Household Services is a separate compensation pathway for domestic tasks affected by an accepted service-related injury or condition. DVA must approve the services and payment arrangements individually. Read DVA’s cleaning and housekeeping guidance or contact DVA to check the suitable pathway. Before booking with Smurfettes, confirm the approved tasks, provider, approval period and any contribution or payment arrangements. Our quote does not approve funding or establish that we are your allocated VHC provider. Avoid duplicate funded services. A private cleaning quote is also available.

Smurfettes also provides private household cleaning across Australia. Ask for a free, no-obligation written quote setting out the tasks, price, access and timing. A private quote does not establish a DVA entitlement.

📞 Call 1800 328 982
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Where to find service information

Smurfettes provides cleaning across Australia. These city guides help you describe the service address and tasks. We will confirm appointment details for your request; any VHC-funded provider assignment follows the Care Plan:

DVA cleaning Perth, with information for Perth and other Western Australian areas including Rockingham, Mandurah and Bunbury.
DVA cleaning Gold Coast, for Gold Coast household enquiries.
DVA cleaning Brisbane, with information for Brisbane, Logan, Ipswich and bayside areas.
DVA cleaning Sydney, with information for Parramatta, Penrith and the Sutherland Shire.
DVA cleaning Melbourne, for Melbourne-area household enquiries.
DVA cleaning Adelaide, with information from Salisbury to Noarlunga.

For Canberra, Hobart, Darwin or a regional address, tell us the address, tasks and preferred timing so we can discuss a quote. A VHC-funded visit still depends on the assessment, Care Plan and contracted provider.

For families and carers

You can help a veteran describe the cleaning request and ask questions about a quote. Check who is authorised to make service and payment decisions, and share only the household and care details needed for the proposed work. Please leave keys, access codes and private-room instructions out of the initial enquiry. Once the booking is confirmed, agree with us who needs any access instructions and how to share them securely.

What to confirm with Smurfettes

Respectful household work: agree the tasks, products, personal boundaries and any areas to leave untouched.
Booking evidence: ask the office to confirm any screening or insurance evidence required for your agreed service before booking.
Cleaner continuity: tell us if the same cleaner for repeat visits is important; we aim to arrange this where possible.
Written scope and price: review the agreed tasks, exclusions, access, cancellation terms and payment route before booking.
One national enquiry point: call 1800 328 982 and provide the exact service address.

Frequently asked questions

Does a Veteran Card automatically fund cleaning?

No. A Veteran Card may allow a VHC assessment when other eligibility requirements are met; it does not automatically approve cleaning. VHC involves assessment, an allocated contracted provider and a co-payment. Household Services compensation is separately assessed and approved by DVA. Confirm the applicable tasks, provider and payment arrangements before booking.

What can a household-cleaning quote include?

Agreed kitchen, bathroom, living-area, bedroom and laundry tasks can be discussed. The actual quote should name the work and exclusions. Do not assume a one-off deep clean, specialist treatment or extra task is approved under VHC simply because ordinary domestic assistance is available.

Can I have the same cleaner each visit?

We aim to arrange the same cleaner for repeat visits where possible. Ask us about this when booking repeat visits.

Can I ask about cleaning for a parent who served?

Yes. An authorised family member or carer can make an enquiry and help describe the household tasks. Any DVA assessment, service approval, provider arrangement and payment contribution remain separate from a cleaning enquiry.

Which areas do you cover?

Smurfettes provides cleaning across Australia. Tell us the exact address and requested tasks for a quote and appointment check. A DVA-funded visit also depends on the applicable program process and named provider.

Ready to discuss household cleaning?

Request a free, no-obligation written quote with the address, tasks and preferred timing. Confirm the booking arrangements before work begins.