Request a quote or call 1300 525 336.
Smurfettes accepts enquiries about indoor household cleaning in Glen Eira. Email info@smurfettescleaningservice.net with the service address, practical access notes, tasks and preferred timing. Current cleaner capacity and a workable appointment are checked against the request before booking.
Start with a room-by-room task list
A short room list makes the cleaning request easier to assess:
- vacuum suitable floors in the nominated indoor rooms
- mop the agreed suitable indoor floors
- dust or wipe surfaces that are suitable and safely reachable
- clean the named standard surfaces in the kitchen and bathroom
- include agreed bedroom and living-space surfaces
State the priority order, timing preference and access details. Do not assume an action is included until it is written into the quote.
Use the complete Glen Eira service address
Whether the home is in Bentleigh, Elsternwick or another Glen Eira locality, provide its full address and postcode, proposed tasks and preferred timing for the quote. Add only useful arrival details, such as building entry, stairs, lift or gate. Smurfettes will confirm the scope and appointment in writing.
Use the written quote as the booking guide
- Request a review of the address, room priorities, frequency and time windows.
- Check the document for tasks, exclusions, price basis, changes and cancellation terms.
- Accept and confirm using the stated process before treating the proposed visit as booked.
The team does not need a diagnosis, full plan or personal background unrelated to cleaning.
Identify who may approve changes
For a Glen Eira quote, one clear authorised contact helps prevent an informal request from changing time, tasks or price during a visit.
- Name the participant or authorised contact.
- Provide the preferred contact method.
- Ask for changed work to be confirmed in writing before it starts.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Laundry or linen, dishes, tidying and organising may be agreed when safe and suitable. Incidental handling needed for an agreed household task must be described and authorised in the written scope. These tasks are not automatic inclusions, and accepting a task does not confirm NDIS funding. Not part of this service: packing, relocation or moving heavy items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
Keep keys, alarm codes and detailed entry instructions out of an initial enquiry. Share sensitive access information securely only after the recipient and purpose are confirmed.
For a shared home, identify the participant’s rooms, agreed shared areas and any other resident’s room or belongings that need boundaries. Confirm who may approve entry, movement of belongings, task changes and payment arrangements.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
A cleaning booking records a service arrangement rather than approval of plan spending.
Whether the service can be paid from a participant’s NDIS funding depends on whether it is an NDIS support, relates to their disability support needs and fits their plan and current rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Glen Eira
Request a quote or call 1300 525 336.
Email info@smurfettescleaningservice.net with the exact address, priority rooms, requested frequency, access notes and preferred timing. Availability, price, tasks and the booking must be confirmed in writing. Use the written quote to check the room order before the booking is final.
Related information: NDIS cleaning in Victoria and weekly NDIS household cleaning.