Request a quote or call 1300 525 336.
To ask about NDIS household cleaning in Heathcote – Castlemaine – Kyneton, email info@smurfettescleaningservice.net. Send the full address, the indoor rooms that matter most and a few suitable time windows. Availability depends on the requested work, exact address and current cleaner capacity, so wait for written confirmation before planning around a visit.
Choose the indoor tasks for the quote
Describe cleaning as clear actions in named rooms. For example:
- vacuum agreed carpeted or suitable indoor areas
- mop the suitable indoor floors listed in the scope
- dust or wipe suitable reachable surfaces
- clean the agreed standard surfaces in kitchens and bathrooms
- attend to quoted bedroom and living-room surfaces
Put must-do rooms first and note anything that should be left alone. The final quote, rather than a general service description, controls the visit.
Use the complete Heathcote – Castlemaine – Kyneton service address
An enquiry might come from Bendigo Region, Castlemaine Region or somewhere else nearby, but a place name is not a service promise. Provide the exact address and postcode so availability can be checked for the home itself. Add only useful arrival details, such as the dwelling type, building entry, stairs, lift or gate.
Move from task list to confirmed visit
- Send the essentials: exact address, access, priority rooms and timing options.
- Read the response: check what is included, left out and priced in the written quote.
- Complete the booking: follow the acceptance steps and rely only on the time Smurfettes confirms.
Keep the first contact practical; a full plan, diagnosis and unrelated records are unnecessary.
Compare the written quote with the request
For a Heathcote – Castlemaine – Kyneton quote, the useful comparison is between the tasks requested and the tasks actually included, not a promise of a cleaning outcome.
- Check every priority room is named.
- Check frequency, timing basis and exclusions.
- Ask about change and cancellation terms before accepting.
Public regional context for Heathcote – Castlemaine – Kyneton
NDIA participant data recorded 1,951 participants in Heathcote – Castlemaine – Kyneton SA3 20202 at 30 June 2026. This is regional statistical context, not a count of Smurfettes clients, a demand estimate or proof that an address can be serviced.
The published catchment contains 6 SA2 areas. The largest published participant counts include Castlemaine (450), Kyneton (382), Bendigo Region – South (320). These place names help identify the statistical catchment; the exact street address is still required for an availability decision.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes provides written quotes for indoor household-cleaning enquiries.
A written quote describes the proposed service, while the individual plan and current rules still control the funding question.
Whether indoor household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Heathcote – Castlemaine – Kyneton
Request a quote or call 1300 525 336.
For a Heathcote – Castlemaine – Kyneton quote, email info@smurfettescleaningservice.net with the home address, must-do rooms and suitable days. Wait for the written scope, price and visit time before considering the booking complete. Keep the written quote with the confirmed booking details for easy reference.
Read next: Victoria NDIS cleaning information and weekly household-cleaning guidance.

