Smurfettes provides NDIS household cleaning in Rowville. Let us know about kitchen tasks, surfaces needing care and belongings that must stay untouched.

Choose the domestic cleaning priorities

The exact list is agreed before the visit. Depending on the written quote, the discussion may include:

  • vacuuming or mopping in named rooms
  • dusting reachable household surfaces
  • agreed tidying that does not include unapproved item movement
  • a recurring core list with a separately agreed rotating priority

Scope boundary: A general cleaning request does not automatically include appliance interiors, high-access work, heavy-item movement, specialist treatment or another person’s separate tasks. List anything outside routine surfaces so it can be assessed before booking.

Separate routine kitchen work from extra tasks

List routine benches, sinks, splashbacks and floors separately from appliance or cupboard interiors so each task can be assessed and quoted. Food handling, pest treatment, appliance repair and restoration are outside ordinary household cleaning.

Name who can approve a service change

Identify whether you or another authorised contact may change tasks, time or price, and give the preferred contact method. Share only relevant service information. If that person cannot be reached, the cleaner stays within the written task list; an instruction from someone else in the home does not automatically change the quote.

Clarify access to the surfaces in scope

Explain which floors and surfaces can be reached and what must remain untouched. Decluttering, sorting belongings and moving large items need separate agreement; they are not assumed preparation tasks. Tell us before the visit if access changes so personal items are handled only as agreed.

Record relevant surface condition before booking

Tell us about damaged finishes, existing stains and manufacturer care instructions. Uncertain surfaces can be assessed or excluded before cleaning. Household cleaning does not include a promise to repair, refinish or restore existing damage. A particular result for pre-existing damage cannot be guaranteed.

Keep provider registration and funding separate

NDIS cleaning may be funded when it relates to your disability support needs and is in line with your NDIS plan. We can provide a clear quote and invoice. If you are unsure whether this service can be claimed, check your plan or speak with your plan manager, support coordinator or your NDIS contact before booking.

Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not decide whether this particular request can be claimed from an individual plan.

Related cleaning information

Request a cleaning quote in Rowville

Call 1300 525 336 or email info@smurfettescleaningservice.net. Include the exact street address, priority rooms and tasks, excluded areas, preferred frequency and timing, and any access or communication needs. Tell us who can approve the work. Share only information needed for the enquiry.

We assess the requested tasks, practical access, current cleaner capacity and preferred timing, then agree the written tasks, price and appointment with you before confirming a booking. Sending an enquiry does not confirm a booking or approve NDIS funding.