A spring clean can focus on selected rooms and occasional household tasks that need more time than a regular visit. It is not a promise to transform every room, remove every mark or decide what should be discarded. Tell Smurfettes which areas matter most, what may be moved and what must stay in place. We can then discuss safe access, a written task list, price and appointment timing.

Choose rooms, surfaces and priorities

Canister vacuum cleaner beside a sofa

For each room, name the address, current use, priority tasks and preferred timing. Identify fixed surfaces, movable items, stored possessions and accessible floors. Note private cupboards, fragile objects, mobility equipment and anything essential that must remain usable. Share only the household information needed for the quote.

Give each item one clear instruction:

If the instruction is unclear, leave the item alone and ask. The cleaner should not make an ownership, storage or disposal decision by assumption.

Agree the extra cleaning tasks

Gloved hand wiping a bathroom vanity beside a basin

You might ask about reachable ledges, skirtings, door faces, cupboard exteriors, agreed appliance exteriors, bathroom fixtures and clear floors. An appliance or cupboard interior, window component, high surface or heavy item needs a separate decision. “Spring clean” does not automatically include every occasional task.

Before the visit, agree who will move authorised objects, secure important papers, protect food and medicines, make needed equipment accessible and coordinate other workers. If a preparation step is not done, the affected task may need to wait; it should not become an unapproved personal-care or decluttering job.

Return belongings as agreed

For every item that may be moved, agree where it will go afterward. A simple sketch or participant-approved photo may help where many small items are involved, but use one only if needed. Agree who may keep a photo, for how long and when it will be deleted. Check the return position at the end rather than rearranging a room to someone else’s preference.

Cleaning a surface is separate from choosing what to keep, donate, recycle or discard. The participant or authorised decision-maker controls those choices. If organising help is requested, discuss a separate scope and privacy boundaries. Do not remove possessions simply because they obstruct an unplanned task.

Keep specialist and property work separate

Ordinary spring cleaning is not mould remediation, pest treatment, biohazard work, clinical infection control, hoarding remediation, damage repair, painting or building maintenance. Report a concern, stop the affected task and ask the responsible property party or specialist to assess it. Continue only with other safe, agreed cleaning.

Keep essential pathways, bathrooms, medication areas and mobility equipment usable while the home is occupied. In a shared home, distinguish the participant’s rooms, agreed shared areas and rooms belonging to other residents. A housemate or support worker may help with information or access without automatically being able to add tasks or receive private records.

Check NDIS funding and provider details

The season or size of the task list does not determine NDIS funding. Each proposed household task must be an NDIS support for the participant, relate to their disability support needs and fit their plan and current rules. Keep ordinary living costs, property work and tasks solely for other residents separate. Exit cleaning that is a direct cost of meeting a tenancy agreement is generally excluded from NDIS supports. Limited transitional exceptions may apply to certain existing plans; ask your NDIS contact to check whether an exception applies before booking. If routine disability-related household cleaning is also needed around a move, describe those tasks separately and ask the authorised funding contact to check them against the plan before booking.

NDIA-managed funding requires a registered provider for the relevant support. For household cleaning under plan-managed or self-managed funding, participants can generally choose a registered or unregistered provider, subject to current rules and their plan. Provider and invoice steps also differ. Smurfettes Service Pty Ltd is registered for Household Tasks, but registration does not approve an individual spring-cleaning task or claim. Confirm the correct provider and payment arrangements with the participant’s plan manager, support coordinator or NDIS contact where relevant.

Check the written quote and completed work

The quote should name the address, selected rooms and tasks, instructions for belongings, preparation, return places, exclusions, access, person who may approve a change and price basis. Ask for a dated updated quote before extra work proceeds. Avoid a single vague line for “full spring clean”.

After each room or visit, record which quoted tasks were completed, deferred, declined or unable to proceed, and which moved items were returned. Compare the dated service record with the accepted quote and invoice. A room should not be described or charged as fully completed if agreed work was stopped or not reached. Use a new dated task list for future changes and leave completed records unchanged. Keep accepted quotes and approved changes, but do not circulate unnecessary photos, access details or personal information. Delete any participant-approved photo under the agreed rule and temporary access details when they are no longer needed.

Related cleaning information

Request a written spring-cleaning quote

Tell us the address, priority rooms, selected tasks, item-movement instructions, access needs and preferred date. Call 1300 525 336 or email info@smurfettescleaningservice.net. Compare the written proposal with your choices before accepting it. A visit is confirmed only after scope, price, timing and access arrangements have been agreed.