A spring clean is a separately scoped home refresh, not a promise to transform every room or decide what should be discarded. The participant, nominee or another authorised person chooses the areas, cleaning actions and order. A useful brief also states who may move possessions, which items stay in place and which property or specialist issues must be referred elsewhere.
List each room with its full address, current use, participant priority and preferred date. Divide the room into fixed surfaces, movable items, stored possessions and floor area. Mark any private cupboard, fragile object, mobility equipment or essential item that must remain accessible. This creates a practical map without exposing unnecessary personal information.
| Instruction | Meaning |
|---|---|
| Clean in place | Use the agreed action without moving the item |
| Move and return | Move only as authorised, clean the accessible area and return the item to its named position |
| Hold for decision | Do not clean, relocate or discard until the authorised person decides |
| Refer | Send repair, pest, mould, hazardous-material or another specialist issue to the responsible service |
The cleaner should not turn an unclear item into a disposal or storage decision. If the instruction is missing, place the item on the hold list.
Write exact actions for accessible surfaces, skirting areas, door faces, reachable ledges, cupboards exteriors, agreed appliance exteriors, bathroom fixtures and clear floor areas. An interior cupboard, appliance interior, window component, high surface or heavy item needs its own decision. Do not assume that “spring clean” includes every occasional task.
Identify what must happen before the visit: authorised objects moved, important papers secured, food and medicines protected, equipment made accessible and other workers scheduled. State who completes each preparation step and what happens if it is not completed. A cleaner should not be expected to make ownership, disposal or personal-care decisions to create access.
For every item marked move and return, name the return point. A simple labelled sketch or participant-approved photograph can help when the room contains many small items, but use it only when necessary and record who may retain it. At the end of the task, check the return point rather than arranging the room according to someone else’s preference.
Cleaning a surface is different from deciding what to keep, donate, recycle or discard. The participant or authorised decision-maker controls those choices. If decluttering or organising support is requested, define it separately with clear authority and privacy boundaries. Do not remove possessions from the property merely because they obstruct an unplanned task.
Routine spring cleaning is not mould remediation, pest treatment, biohazard work, clinical infection control, hoarding remediation, damage repair, painting or building maintenance. Report the issue and isolate the affected task. A landlord, housing provider, property manager or specialist may need to decide the next step before cleaning can continue safely.
Choose a room order that keeps essential pathways, bathrooms, medication areas and mobility equipment usable. In a shared home, identify the participant’s private area, authorised shared spaces and excluded rooms. A housemate or support worker may provide information without automatically having authority to add work or disclose the participant’s records.
The season, size of the task list or name “spring clean” does not make a service NDIS-funded. Before using NDIS funds, confirm that each household task is an NDIS support, relates to the participant’s disability support needs and is in line with the participant’s plan. Keep ordinary living costs, tenancy obligations, property work and tasks for other residents separate.
For an NDIA-managed plan, verify the current registered-provider requirement. Plan-managed and self-managed participants can generally choose registered or unregistered providers, subject to current rules and the plan. This page does not state that Smurfettes is a registered NDIS provider. Confirm the legal entity, provider eligibility and payment path before accepting the quote.
The quote should identify the address, selected rooms, item instructions, task menu, preparation steps, return points, exclusions, access plan, change approver and price basis. Avoid a single vague line for “full spring clean.” Give the quote a date or version so an approved change can be distinguished from the original proposal.
When a room’s quoted tasks finish, compare the worksheet with the service record. Mark tasks completed, deferred, declined or unable to proceed. Confirm that moved items went to their return points and that any referred issue was recorded. A room should not be described as completed when an agreed task was stopped or not reached.
Retain the accepted quote, approved changes, dated service record and invoice as needed. Delete temporary access details and unnecessary photographs according to the agreed rule. Do not circulate household information to staff, housemates or providers who are not authorised to receive it. A future refresh should receive a new dated worksheet rather than an edited old record.
Use the national cleaning guide for broader household-task planning, the bathroom guide for another room-specific brief, and the services-and-areas guide when another pathway fits the enquiry.
Prepare the address, room-reset worksheet, four item instructions, expanded task menu, preparation steps, return points, access plan, preferred date and funding path. Call 1300 525 336 or email info@smurfettescleaningservice.net to request a written quote. Compare the proposal with the worksheet before approval; no visit is confirmed until the scope, price, timing and access arrangements have been agreed in writing.
