For NDIS household cleaning in Shepparton, identify your priorities, private areas and authorised contact. We will agree the tasks and how you would like completed work reported.

Agree the household tasks first

The exact list is agreed before the visit. Depending on the written quote, the discussion may include:

  • kitchen benches, sinks and agreed outer surfaces
  • bathrooms and toilets listed in the written scope
  • vacuuming or mopping in named rooms
  • dusting reachable household surfaces

Only the domestic tasks confirmed in the quote are included. Repairing existing damage, specialist hazards and restoration are outside this scope, and no particular cleaning result is guaranteed.

Check the quote and invoice details you need

Check that your quote records the service, tasks, timing and price. Tell us how your plan is managed, where the invoice should go and any reference your plan manager or authorised contact needs. Share only information needed for these arrangements. Invoice details do not determine whether the support is funded.

Name who can approve a service change

Identify whether you or another authorised contact may change tasks, time or price, and give the preferred contact method. Share only relevant service information. If that person cannot be reached, the cleaner stays within the written task list; another resident’s instruction does not automatically change the quote.

Mark private, fragile or excluded areas

Identify rooms outside the task list, fragile items not to touch and belongings that should stay in place. Keep another household member’s separate cleaning needs distinct from the participant’s requested support.

Agree how the visit will finish

Agree how completed priorities and any unfinished lower-priority work will be reported to you or your authorised contact, such as a short message after the visit. The task list must fit the agreed time; discuss anything left over before the next visit.

Keep provider registration and funding separate

NDIS cleaning may be funded when it relates to your disability support needs and is in line with your NDIS plan. We can provide a clear quote and invoice. If you are unsure whether this service can be claimed, check your plan or speak with your plan manager, support coordinator or your NDIS contact before booking.

Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not decide whether this particular request can be claimed from an individual plan.

Related cleaning information

Request a cleaning quote in Shepparton

Call 1300 525 336 or email info@smurfettescleaningservice.net. Include the service address, priority rooms and tasks, excluded areas, preferred frequency and timing, and any access or communication needs. Tell us who can approve the work. Share only information needed for the enquiry.

We agree the written tasks, price and appointment with you before confirming a booking. An enquiry does not approve NDIS funding.