Request a quote or call 1300 525 336.
Need household-cleaning help on the Mornington Peninsula? Tell Smurfettes the service address, priority indoor tasks and preferred time. Email info@smurfettescleaningservice.net. Current cleaner capacity and a workable appointment date will be checked before booking.
What a standard indoor scope may cover
The task discussion can cover ordinary household-cleaning actions such as:
- mopping suitable floors inside the home
- vacuuming the agreed indoor rooms
- wiping or dusting suitable surfaces within safe reach
- cleaning standard kitchen and bathroom surfaces that are listed
- working on agreed bedroom or living-area surfaces
Name the exact rooms and any surface concerns. Tasks are included only when they appear in the accepted quote.
Help the team identify the Mornington Peninsula home
Whether the home is described as Dromana, Mount Eliza or another nearby locality, include the full service address in the enquiry. Smurfettes will check current cleaner capacity and a workable appointment time. Note practical entry conditions such as stairs, shared access or a gate. Keep keys and entry codes out of the first enquiry; arrange essential access details securely later.
Use the written quote as the booking guide
- Request a review of the address, room priorities, frequency and time windows.
- Check the document for tasks, exclusions, price basis, changes and cancellation terms.
- Accept and confirm using the stated process before treating the proposed visit as booked.
The team does not need a diagnosis, full plan or personal background unrelated to cleaning.
Offer realistic timing windows
For a quote on the Mornington Peninsula, two or three possible days or time windows give the team a better chance to check current capacity.
- Provide preferred days and the earliest and latest suitable time.
- Say whether the request is one-off, weekly or fortnightly.
- Identify any time that definitely will not work.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
The provider registration, cleaning quote and funding decision each serve a different purpose.
Whether the service can be paid from a participant’s NDIS funding depends on whether it is an NDIS support, relates to their disability support needs and fits their plan and current rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning on the Mornington Peninsula
Request a quote or call 1300 525 336.
Email info@smurfettescleaningservice.net to ask about the Mornington Peninsula home. Include priority rooms, frequency and more than one possible time. The agreed scope and confirmed time must both be in writing. The written quote should match the participant’s priorities before the booking is accepted.
More information: Victoria service information and weekly NDIS cleaning.