Request a quote or call 1300 525 336.
If you are arranging indoor NDIS house cleaning in Whitehorse – East, send info@smurfettescleaningservice.net the exact address, requested visit pattern and highest-priority rooms. The team checks whether the task list and timing match current cleaner capacity. A proposed day remains a preference until it is confirmed in writing.
Set the standard household-cleaning list
The proposed scope can draw from a straightforward indoor list:
- agreed vacuuming in bedrooms, living areas or other indoor rooms
- mopping suitable floors inside the home
- wiping and dusting of suitable surfaces that are safely reachable
- agreed cleaning of standard bathroom and kitchen surfaces
- other quoted bedroom or living-area surface work
Tell Smurfettes what is essential and what is lower priority. Written inclusions and exclusions settle the service boundary.
Ask about cleaning around Whitehorse – East
If the home is in Forest Hill, Nunawading or another part of the wider Whitehorse – East area, send the full street address, suburb and postcode. Those locality examples do not confirm coverage. Exact-address availability still needs to be checked. Mention a unit number, stairs, lift, shared entrance or gate when relevant, but keep access codes private until a safe arrangement is agreed.
Three decisions come before the cleaner arrives
- Can the address and requested time be serviced? Smurfettes checks current capacity.
- Which indoor tasks are agreed? The written quote records the scope and exclusions.
- Has the visit been confirmed? A preferred time becomes a booking only after confirmation.
Share cleaning details and authorised contacts, not a complete NDIS plan or medical history.
Prioritise a multi-level home
For a Whitehorse – East quote, naming the level and rooms that matter most makes the requested work easier to assess.
- List the rooms on each level.
- Mention stairs and any access limitation.
- Rank the levels or rooms if everything may not fit in one visit.
Public regional context for Whitehorse – East
NDIA participant data recorded 1,700 participants in Whitehorse – East SA3 21104 at 30 June 2026. This is regional statistical context, not a count of Smurfettes clients, a demand estimate or proof that an address can be serviced.
The published catchment contains 5 SA2 areas. The largest published participant counts include Mitcham (Vic.) (496), Nunawading (380), Forest Hill (308). These place names help identify the statistical catchment; the exact street address is still required for an availability decision.
Find the right local cleaning information
This page focuses on Whitehorse – East. For a home in Whitehorse – West, use the separate local guide below.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes provides written quotes for indoor household-cleaning enquiries.
The team supplies a household-cleaning quote and invoice; the funding pathway is checked separately.
Whether indoor household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Whitehorse – East
Request a quote or call 1300 525 336.
Ask about Whitehorse – East by emailing info@smurfettescleaningservice.net. Give the exact address, priority rooms, requested days and entry notes. Smurfettes must confirm availability, tasks, price and timing in writing. The written quote records what the booking is intended to cover.
Also see: NDIS cleaning information in Victoria and recurring cleaning options.

