Need NDIS household-cleaning help in Tasmania? Tell Smurfettes the rooms and tasks you want help with, whether you need a one-off visit or regular cleaning, and your preferred timing. We provide cleaning across Australia. We will confirm the work, price and appointment before confirming your booking; an enquiry does not confirm NDIS funding.
Choose the cleaning help you need
Let us know if you are asking about regular household cleaning, one visit, more detailed cleaning or laundry help. These can involve different tasks and time, so please describe each service you want quoted rather than treating everything in the home as one job.
Tell us which rooms and tasks matter most
List the rooms, fixtures and reachable surfaces you want cleaned. You might ask for an agreed kitchen bench to be wiped, a bathroom fixture cleaned, a named floor vacuumed or mopped, or accessible household surfaces dusted. Put the most important tasks first.
- Say which rooms, items and tasks are included, and what should be left alone.
- Mention any surface-care instructions or products and equipment that need to be agreed.
- Tell us if a room may not be available on the day, and whether a different task could be considered. A change still needs approval.
- Separate tasks needed at every visit from a one-off addition.
One-off and specialist work
For a one-off visit, identify the essential tasks, optional tasks, preferred date and any time or spending limit. The written quote should set out what is included; it cannot promise that every requested task will fit. If the condition of an area is unclear, we may need more information before quoting.
Repairs, restoration, pest treatment, mould remediation, clinical decontamination, hazardous work and unsafe high-access tasks are not included just because they are in a room being cleaned. They need separate assessment. Vacate or exit cleaning for a property handover also needs its own task list and written quote, separate from ordinary household cleaning. As a general rule, NDIS funding does not cover exit cleaning that is a direct cost of meeting a tenancy agreement. Limited transitional exceptions may apply to certain existing plans; ask your NDIS contact to check whether an exception applies before booking. If you also need routine disability-related household cleaning around a move, describe those tasks separately and ask your authorised funding contact to check them against your plan before booking. A quote cannot promise a bond return or inspection result.
If you need laundry help
Tell us whether you need washing, drying or hanging, folding, a linen change or items put away. Include an approximate amount, appliance access, care instructions, handling limits and where finished items should go. Make clear whose clothing or linen is included. Another resident’s laundry is not automatically part of the participant’s request because it uses the same appliance or storage area.
Find Tasmanian cleaning information
Browse the Tasmania NDIS cleaning directory for local cleaning information, or contact us directly with your suburb and the work you need. We will confirm current appointment availability and the proposed tasks before a visit is booked.
Share only the access details needed
For a quote, provide the street address through an appropriate channel and note relevant parking, entrance, stairs or lift, pets, preferred contact method and any access route that must stay clear. You can mention that a key or code is needed without sending it in the first enquiry. Confirm who should receive detailed entry instructions before sharing them. Please do not send a full NDIS plan, diagnosis, medical records, identity documents, account credentials or unrelated household routines.
Cleaning in a shared home
Distinguish the participant’s private rooms from shared areas that residents have agreed may be cleaned. Other residents’ rooms and belongings need their permission. Tell us who can approve the work, entry, timing and price. A family member, support worker, landlord or housing contact may help pass on information but is not automatically authorised to approve every change. Shared household costs should not be charged to one participant’s NDIS budget without a proper basis.
Check the proposed NDIS support and payment
Household cleaning may be an NDIS support when it relates to the participant’s disability, meets current NDIS support rules and is in line with the approved plan and budget. The participant or authorised funding contact should check the proposed tasks before relying on plan funds. A quote or invoice cannot itself make a task fundable.
- Self-managed: confirm who will buy the support, pay the invoice and keep the required records.
- Plan-managed: confirm the plan manager’s billing and approval instructions.
- NDIA-managed: check the provider-registration and any my-provider requirements that apply to the proposed support before booking.
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not determine whether an individual cleaning request can be funded. The way your plan is managed also affects purchasing and payment arrangements.
Review your written quote
Check that the quote identifies the cleaning provider’s legal name, service address or agreed reference, proposed date or frequency, separate task or service lines and priorities, exclusions, access arrangements, products and equipment, time or pricing method, tax, cancellation and travel terms if relevant, how long the quote is valid, and the invoice details and recipient. Ask for a correction if a task is missing or two different services have been combined. Only the tasks, timing and price confirmed in the accepted quote should be treated as agreed.
If the work changes
If access, the condition of an area, a task, time or price changes, pause the affected work and ask the authorised person to approve a written change before it goes ahead. Keep the accepted quote and the change record. After the visit, compare the service record and invoice with the final agreed work, including the date, description, time or quantity, rate, tax and total.
More cleaning information
- Read the national NDIS cleaning guide for Australia-wide household-cleaning information.
- See cleaning services and locations for other service information.
- Use the NDIS bathroom assistance guide to help describe a bathroom-cleaning task.
Request a Tasmania cleaning quote
Call 1300 525 336 or email info@smurfettescleaningservice.net. Include your suburb or address, priority tasks, one-off or regular timing, any areas to leave alone and the access details needed to prepare a quote. We will discuss the request and confirm availability, scope and price in writing before booking. The participant or authorised funding contact should check whether the proposed support fits the plan.