How to Build an NDIS Cleaning Task List

Request a written cleaning quote or call 1300 525 336.

A useful NDIS cleaning task list turns a broad request such as “help with the house” into indoor tasks a participant can prioritise, discuss and review. This guide shows how to prepare that list before asking a provider for a quote. It does not decide whether a support can be paid from an individual plan or confirm that a provider is available.

Start with the result that matters at home

Write one or two practical outcomes before listing chores. An outcome might be keeping the bathroom usable, maintaining clear indoor floors, or reducing the build-up of dust on safely reachable surfaces. The outcome helps explain why the work matters, while the task list tells the cleaner exactly what to quote.

Keep the description factual. A provider needs the indoor cleaning requirements, not a complete copy of the participant’s plan or unrelated health history.

List rooms before individual tasks

Work through the home room by room so important areas are not hidden inside a general instruction. A starting list may cover:

Only include work the participant actually wants assessed. A long generic list is less useful than a short list that reflects the home.

Mark essential, optional and do-not-touch items

Give every requested task one of three labels:

  1. Essential: complete these first within the agreed visit.
  2. Optional: attempt these only if the essential work is complete and the written scope allows it.
  3. Do not touch: record private areas, fragile items, mobility equipment, medication, papers or other belongings that must not be moved.

This priority order helps a quote describe a realistic visit. It also gives the participant and cleaner a shared reference when time, access or household conditions change.

Separate standard work from assessment-only requests

Standard enquiries should stay within ordinary indoor household cleaning. Heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar or delicate surfaces need an individual assessment. Mentioning a special request does not mean it has been accepted; the exact task must be assessed and confirmed in writing.

Do not add gardening, yards, exterior work, property maintenance, repairs, handyman tasks, personal care, transport, meal preparation, dishes, organising, decluttering, packing, moving items, clinical work, mould remediation, biohazard work or pest treatment to this cleaning list. Those activities are outside the indoor cleaning scope described here.

Add access and household instructions

A task can only be quoted properly when the provider also understands the setting. Record the dwelling type, entry method, parking or building-access instructions, pets, product sensitivities, fragile surfaces and any clear movement route that must be protected. Say who is authorised to approve changes.

For a shared home, distinguish the participant’s private areas from agreed common areas and from another resident’s private work. The list should not turn one participant’s request into an unpriced whole-house instruction.

Choose a frequency for the quote, not as a promise

Ask the provider to quote the preferred pattern and, if useful, an alternative. The right interval depends on how quickly essential areas need attention, what can be managed between visits, the proposed task load, the available budget and provider capacity for the exact address.

Use the weekly versus fortnightly cleaning comparison if those are the two options being considered. The existing weekly cleaning guide and fortnightly cleaning guide explain each pattern separately.

Keep products and payment questions visible

Record who is expected to supply cleaning products and equipment, and ask the provider to identify any separate charge. Standard household products are not automatically payable from NDIS funding simply because labour may be an eligible support. Check the current rules and the participant’s plan before treating a product cost as claimable.

Write down whether funding is self-managed, plan-managed or NDIA-managed because the payment pathway and provider requirements can differ. Do not place account numbers, portal credentials or unrelated plan details on a general task list.

A concise task-list format

Use the following order when sending a request:

  1. exact service address and preferred contact method
  2. preferred days, times and possible frequency
  3. rooms included in the proposed scope
  4. essential tasks in priority order
  5. optional work and do-not-touch areas
  6. access, pets, surfaces and product notes
  7. shared-area boundary, if relevant
  8. billing contact and funding-management pathway

The NDIS cleaning scope worksheet provides a printable version. After the list is ready, use the NDIS cleaning quote guide to check the provider’s written response.

Funding and task selection are separate decisions

The NDIA explains that NDIS funding may only be used for NDIS supports that are related to the participant’s disability and in line with the plan. Official material includes assistance with essential household cleaning among possible supports, but that does not make every cleaning request funded. The participant’s plan, needs, current rules and management arrangement still apply.

For current information, read the NDIA pages on what NDIS supports are and core supports. These sources were reviewed for this guide on 4 September 2026.

Ask Smurfettes to assess the written list

Email the exact address, proposed rooms, priority tasks, access notes and timing choices to info@smurfettescleaningservice.net, or use the contact page. Smurfettes can review the enquiry for indoor task fit, timing and current cleaner capacity, then provide a written response. An enquiry is not a confirmed booking, and funding should be checked separately.

Related starting point: national NDIS indoor cleaning information.