Smurfettes provides NDIS indoor household cleaning in Robina. A written quote can be planned around the participant’s priorities and preferred visit pattern. Include the exact home address, practical arrival details and preferred timing so current cleaner capacity and the proposed visit can be assessed.
Describe the practical cleaning tasks
A quote can include agreed tasks such as:
- vacuuming suitable indoor floors
- mopping suitable indoor floors
- dusting or wiping safely reachable surfaces
- cleaning listed standard kitchen and bathroom surfaces
- cleaning agreed bedroom and living-area surfaces
Match the task list to the rooms, frequency, access conditions and visit time in the written quote.
Change the scope before work changes
A new room or task can affect time and price. Send the requested change to the authorised contact and ask whether the written quote, time or price needs revision. Agree the change before the cleaner starts the new work. Keep the current scope until a change is confirmed.
Scope boundaries and special requests
Assessment-only work such as heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces is not a standard inclusion. Smurfettes assesses these requests first and includes them only when the exact task is confirmed in writing.
Laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening or yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor household-cleaning scope.
NDIS funding and a cleaning booking are separate
A written quote describes the proposed cleaning and price; it is not funding approval. Whether agreed household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Other Gold Coast cleaning information
See the Southport house-cleaning guide and Paradise Point household-cleaning information. The Queensland NDIS cleaning directory and recurring household-cleaning guide provide related information.
Request a written quote
A proposed day remains a preference until confirmed in writing. Clarify questions about access, tasks, exclusions or the invoice recipient before accepting the final written quote.
Email info@smurfettescleaningservice.net with the home address, highest-priority rooms, requested frequency, suitable days and practical arrival details. A diagnosis, complete NDIS plan or unrelated personal documents are not needed for a first enquiry. Keep access codes and key arrangements private until booking details are agreed.
Use the contact page or call 1300 525 336. The written quote lists the agreed tasks and price. The booking is confirmed only after you accept the quote and Smurfettes confirms the appointment time in writing.