Portable ramps, threshold wedges and handrails in a Wembley Downs home must remain usable during cleaning rather than being shifted out of the participant’s route for convenience.
The participant identifies the door, ramp, rail and internal path used throughout the visit. The cleaner stages equipment away from that route and works in sections.
A temporary blockage is discussed before the task starts.
Portable ramps, threshold wedges and support rails move only when the participant has authorised the item and return position. Fixed equipment is cleaned around without loosening or adjustment.
Repairs and safety assessments remain outside domestic cleaning.
Mopping starts in an area that leaves a dry usable path where practicable. The participant receives a warning before any unavoidable wet section.
Grip and access take priority over a glossy finish.
Approved mats, chairs and small furniture return to the placement that preserves clear width and turning space. The cleaner does not redesign the room based on appearance.
Anything that cannot be returned is reported before leaving.
Movement, loose edges, unstable rails or damaged threshold equipment are brought to the participant’s attention. The cleaner does not tape, tighten or certify access equipment.
The nominated equipment provider decides the next step.
Weekly cleaning can help where essential rooms become difficult within a few days. Fortnightly is a common regular arrangement. Monthly cleaning works where everyday tasks are covered and the participant needs help with bathrooms, floors or heavier domestic work.
The booked time and frequency are confirmed in writing. Changes to the household or support routine can be reviewed before a later visit.
A deep clean may add tracks, skirtings, the oven interior, rangehood filters or inside cupboards by agreement. One-off cleaning covers a defined domestic need, while vacate cleaning is an end-of-tenancy service. Each receives a written scope rather than being assumed inside a regular clean.
One-off, deep and vacate cleaning are not automatically funded by the NDIS. The participant’s disability-related need and approved supports determine whether domestic work can be claimed.
Washing, drying, folding, putting away and changing the bed can be included. The quote records the stages required, where clean items belong and what should happen if a cycle will not finish within the booked visit.
Domestic cleaning may be funded when disability affects the participant’s ability to maintain the home and assistance with household tasks is included in the approved plan. A service preference or household circumstance does not create automatic funding.
Smurfettes Cleaning Service is a Registered NDIS Provider, registration number 4053371406. A plan manager, support coordinator or NDIA contact confirms whether the support fits the plan. We document the domestic tasks and invoice the work delivered.
In a shared household, participant funding relates to the participant’s disability-related needs. The scope separates participant areas, shared areas and ordinary work belonging to other residents.
Self-managed participants arrange the service directly and receive the invoice. Plan-managed participants provide the manager’s billing details. NDIA-managed participants use a registered provider, and Smurfettes is registered.
We record rooms, priorities, products, access, communication and the service boundary described above. The participant chooses what can move, what must stay in place and how the completed visit should be handed over.
You receive a written quote before work starts. Cleaner availability for the Wembley Downs address is confirmed on enquiry.
Smurfettes also provides NDIS cleaning in Beldon, Connolly, Craigie, Currambine, Duncraig, Edgewater, Greenwood, Heathridge, Hillarys, Ocean Reef, Padbury, Sorrento, Woodvale, Carine, Gwelup.
For the wider service, see our Perth NDIS cleaning page.
Only when the participant has authorised the item and exact return position.
The cleaner plans wet work in sections to preserve access where practicable.
No. Fixed access equipment is cleaned around and not altered.
No. Damage is reported for the participant or equipment provider to address.
Call 1300 525 336 or email info@smurfettescleaningservice.net. Tell us the essential access route and which ramps, wedges or rails must remain in place. We will record the scope and confirm cleaner availability for Wembley Downs.
Phone: 1300 525 336
Email: info@smurfettescleaningservice.net
