Request a quote or call 1300 525 336.
An indoor cleaning enquiry for Tweed Valley starts with practical details: the exact address, room list, preferred frequency and access notes. Send them to info@smurfettescleaningservice.net. Smurfettes then checks task fit, timing and current cleaner capacity. Contacting the team is the first step, not a confirmed booking.
Describe practical cleaning actions
Rather than asking for a result such as “everything clean”, identify the work to be considered:
- which suitable indoor floors need vacuuming
- which suitable indoor floors need mopping
- which safely reachable surfaces need dusting or wiping
- which standard kitchen and bathroom surfaces are priorities
- which bedroom and living-area surfaces are in scope
The accepted quote should match those actions to rooms, frequency and access conditions.
Help the team identify the Tweed Valley home
Whether the address is described as Kingscliff, Pottsville or another nearby locality, include the full address in the enquiry. Availability is decided for the exact address, not from the wording of this page. Note practical entry conditions such as stairs, shared access or a gate, and arrange any sensitive key information later.
Move from task list to confirmed visit
- Send the essentials: exact address, access, priority rooms and timing options.
- Read the response: check what is included, left out and priced in the written quote.
- Complete the booking: follow the acceptance steps and rely only on the time Smurfettes confirms.
Keep the first contact practical; a full plan, diagnosis and unrelated records are unnecessary.
Ask about products and equipment before booking
For a Tweed Valley quote, product or equipment preferences should be discussed rather than assumed.
- State any product preference relevant to the surfaces.
- Mention equipment already at the home only if it affects access.
- Ask what the accepted quote requires from each party.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
Provider registration does not make every address, task or cleaning quote payable from a plan.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and the applicable funding decision. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Tweed Valley
Request a quote or call 1300 525 336.
Email info@smurfettescleaningservice.net with the exact address, priority rooms, requested frequency, access notes and preferred timing. Availability, price, tasks and the booking must be confirmed in writing. Use the written quote to check the room order before the booking is final.
Related information: NDIS cleaning in New South Wales and recurring NDIS household cleaning.