Request a quote or call 1300 525 336.
Request household cleaning in the Southern Highlands by emailing info@smurfettescleaningservice.net. Start with your priority indoor rooms and safely reachable surfaces. If you would like internal glass assessed, describe its location and height so the quote can set out the agreed work.
Build the quote around the rooms
Tell the team what needs attention in each indoor space:
- standard bathroom and kitchen surfaces agreed in writing
- suitable floors that need vacuuming or mopping
- safely reachable surfaces for dusting or wiping
- quoted surfaces in bedrooms and living areas
Include the requested frequency and order of priority. Smurfettes will state which rooms and actions fit the proposed written cleaning scope.
Planning access to your Southern Highlands home
For cleaning in Bowral, Mittagong or the surrounding Southern Highlands, include the full street address, suburb and postcode. Mention a unit number, shared door, lift or gate when relevant, and keep entry codes out of the first message.
Three decisions come before the cleaner arrives
- What timing would suit? Share your preferred days and times so the appointment can be agreed.
- Which indoor tasks are agreed? The written quote records the scope and exclusions.
- Has the visit been confirmed? A preferred time becomes a booking only after confirmation.
Share cleaning details and authorised contacts, not a complete NDIS plan or medical history.
Describe window and reach limits clearly
For a Southern Highlands quote, the location, side and height of a requested surface should be known before it is considered for the quote.
- State whether the request is indoors.
- Mention blocked or high access.
- Do not assume specialist access equipment is included.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes provides written quotes for indoor household-cleaning enquiries.
The indoor task list can support a funding conversation, but Smurfettes cannot settle that conversation.
Whether indoor household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Southern Highlands
Request a quote or call 1300 525 336.
Email info@smurfettescleaningservice.net with the full service address, suburb and postcode, priority rooms and tasks, preferred frequency and timing, and practical arrival details. Keep keys and entry codes out of your first message; arrange any necessary access details securely later. Confirm any change to the written scope, price or appointment before booking. Smurfettes will confirm the written quote and appointment; contacting the team does not book a visit. Keep the written quote as a clear record before the booking is final.
Useful links: cleaning information for New South Wales and planning recurring cleaning.