Request a quote or call 1300 525 336.
For household cleaning in Queanbeyan, choose your priority indoor tasks and preferred visit pattern. Email info@smurfettescleaningservice.net to discuss the written quote and practical entry arrangements. The appointment must be confirmed before the visit is booked.
Start with a room-by-room task list
A short room list makes the cleaning request easier to assess:
- vacuum suitable floors in the nominated indoor rooms
- mop the agreed suitable indoor floors
- dust or wipe surfaces that are suitable and safely reachable
- clean the named standard surfaces in the kitchen and bathroom
- include agreed bedroom and living-space surfaces
State the priority order, timing preference and access details. Do not assume an action is included until it is written into the quote.
Share the address and arrival details
For cleaning in Queanbeyan or Braidwood, include the full service address and postcode. Add practical arrival details such as the dwelling type, building entry, stairs, lift or gate.
Use the written quote as the booking guide
- Request a review of the address, room priorities, frequency and time windows.
- Check the document for tasks, exclusions, price basis, changes and cancellation terms.
- Accept and confirm using the stated process before treating the proposed visit as booked.
The team does not need a diagnosis, full plan or personal background unrelated to cleaning.
Include unit and shared-entry details
For a unit or shared building, provide the arrival details needed to use the agreed entrance.
- Provide the unit number, street address and suburb.
- Mention a lift, stairs, concierge or shared gate if relevant.
- Explain where the cleaner can lawfully and safely enter.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes provides written quotes for indoor household-cleaning enquiries.
A cleaning booking records a service arrangement rather than approval of plan spending.
Whether indoor household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Queanbeyan
Request a quote or call 1300 525 336.
Email info@smurfettescleaningservice.net with the full service address, suburb and postcode, priority rooms and tasks, preferred frequency and timing, and practical arrival details. Keep keys and entry codes out of your first message; arrange any necessary access details securely later. Confirm any change to the written scope, price or appointment before booking. Smurfettes will confirm the agreed tasks, price and appointment time in writing. Use the written quote to check the room order before the booking is final.
Related information: NDIS cleaning in New South Wales and recurring NDIS household cleaning.