Request a quote or call 1300 525 336.
Need household-cleaning help in Port Stephens? Tell Smurfettes where the home is, which indoor tasks are priorities and when help is requested. Email info@smurfettescleaningservice.net. The exact address, proposed work and current cleaner capacity must be checked before a date can be offered.
Household cleaning we can quote
A written scope may include these standard indoor actions:
- vacuuming agreed indoor rooms
- mopping suitable indoor floors
- dusting or wiping suitable, safely reachable surfaces
- cleaning agreed standard kitchen and bathroom surfaces
- cleaning agreed bedroom and living-area surfaces
List the most important rooms, frequency, access notes and surfaces needing care. Only work named in the accepted written quote is included.
Share your service address and preferred timing
For a home in Anna Bay, Raymond Terrace or elsewhere in Port Stephens, provide the exact street address, suburb and postcode. Mention parking, stairs, a lift or shared entry when they affect arrival. If entry involves a unit, common door, lift or gate, describe that without sending a code in the first message.
Agree the service before choosing it
- Describe the home: address, access and priority indoor rooms.
- Consider the offer: proposed timing, task list, exclusions and price basis.
- Wait for booking confirmation: accepting a quote and receiving a confirmed time are both required.
Limit the enquiry to useful cleaning and invoice details; do not send a full NDIS plan.
Share only what the cleaning quote needs
For a Port Stephens quote, the first contact needs practical home and task details, not a diagnosis or complete NDIS plan.
- Send the address, rooms, tasks and access notes.
- Name the authorised contact and invoice recipient.
- Keep unrelated health and funding documents private.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
The written scope helps describe the support, but it does not determine how the plan can be used.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and the applicable funding decision. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
The proposed household cleaning must relate to the participant’s disability-related support needs and meet current NDIS requirements. A quote or booking does not confirm funding. Keep ordinary household expenses, repairs, direct tenancy costs and work for other residents outside any proposed participant-related line; ask for private-pay work to be described and priced separately. For invoice arrangements, self-managed participants or authorised nominees can provide their billing details, while plan-managed participants can provide the plan manager’s invoice details. Check individual funding and payment questions with the participant’s plan manager or NDIS contact before booking.
Ask about NDIS house cleaning in Port Stephens
Request a quote or call 1300 525 336.
To continue, email info@smurfettescleaningservice.net with the exact address and the indoor work you want considered. Add priority rooms and tasks, preferred frequency, and practical timing and entry details. Keep keys and entry codes out of your first message; arrange any necessary access details securely later. A quote is not a booked visit until Smurfettes confirms the time. Read the written quote before the booking time is confirmed.
Explore: New South Wales NDIS cleaning and recurring household cleaning.