Request a quote or call 1300 525 336.
Need household-cleaning help in North Lakes? Tell Smurfettes where the home is, which indoor tasks are priorities and when help is requested. Email info@smurfettescleaningservice.net. The exact address, proposed work and current cleaner capacity must be checked before a date can be offered.
Set the standard household-cleaning list
The proposed scope can draw from a straightforward indoor list:
- agreed vacuuming in bedrooms, living areas or other indoor rooms
- mopping suitable floors inside the home
- wiping and dusting of suitable surfaces that are safely reachable
- agreed cleaning of standard bathroom and kitchen surfaces
- other quoted bedroom or living-area surface work
Tell Smurfettes what is essential and what is lower priority. Written inclusions and exclusions settle the service boundary.
Check the real address, not a broad area label
A home near Dakabin or Murrumba Downs may be part of a North Lakes enquiry, but those names do not guarantee service. Send the street, suburb and postcode for an exact-address availability check. Building type, unit details, lift access and safe parking instructions can also help the team assess the proposed visit.
Three decisions come before the cleaner arrives
- Can the address and requested time be serviced? Smurfettes checks current capacity.
- Which indoor tasks are agreed? The written quote records the scope and exclusions.
- Has the visit been confirmed? A preferred time becomes a booking only after confirmation.
Share cleaning details and authorised contacts, not a complete NDIS plan or medical history.
Record scent and product preferences
For a North Lakes quote, a practical preference note helps the team assess whether the request can be met with a suitable household-cleaning method.
- Name products or scents you prefer not to use.
- Identify the rooms or surfaces affected.
- Wait for written confirmation of any special product request.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
The written cleaning quote explains the proposed service and invoice details; it is not a funding approval.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and the applicable funding decision. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in North Lakes
Request a quote or call 1300 525 336.
For a North Lakes quote, email info@smurfettescleaningservice.net with the home address, must-do rooms and suitable days. Wait for the written scope, price and visit time before considering the booking complete. Keep the written quote with the confirmed booking details for easy reference.
Read next: Queensland NDIS cleaning information and weekly household-cleaning guidance.