Request a quote or call 1300 525 336.
To ask about NDIS household cleaning in Newcastle, email info@smurfettescleaningservice.net. Send the full address, the indoor rooms that matter most and a few suitable time windows. Availability depends on the requested work, exact address and current cleaner capacity, so wait for written confirmation before planning around a visit.
Choose the indoor tasks for the quote
Describe cleaning as clear actions in named rooms. For example:
- vacuum agreed carpeted or suitable indoor areas
- mop the suitable indoor floors listed in the scope
- dust or wipe suitable reachable surfaces
- clean the agreed standard surfaces in kitchens and bathrooms
- attend to quoted bedroom and living-room surfaces
Put must-do rooms first and note anything that should be left alone. The final quote, rather than a general service description, controls the visit.
Use the complete Newcastle service address
An enquiry might come from Adamstown, Merewether or somewhere else nearby, but a place name is not a service promise. Provide the exact address and postcode so availability can be checked for the home itself. Add only useful arrival details, such as the dwelling type, building entry, stairs, lift or gate.
Move from task list to confirmed visit
- Send the essentials: exact address, access, priority rooms and timing options.
- Read the response: check what is included, left out and priced in the written quote.
- Complete the booking: follow the acceptance steps and rely only on the time Smurfettes confirms.
Keep the first contact practical; a full plan, diagnosis and unrelated records are unnecessary.
Put must-do rooms ahead of lower priorities
For a Newcastle quote, ranking the rooms helps the written quote reflect what is most useful if time is limited.
- Choose the rooms that should always come first.
- Separate regular tasks from occasional priorities.
- Tell us how you want an unfinished lower priority reported.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
Registration confirms provider status, while the individual plan still controls the funding question.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and the applicable funding decision. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Newcastle
Request a quote or call 1300 525 336.
For a Newcastle quote, email info@smurfettescleaningservice.net with the home address, must-do rooms and suitable days. Wait for the written scope, price and visit time before considering the booking complete. Keep the written quote with the confirmed booking details for easy reference.
Read next: New South Wales NDIS cleaning information and weekly household-cleaning guidance.