Request a quote or call 1300 525 336.
If you are arranging indoor NDIS house cleaning in Lake Macquarie West, send info@smurfettescleaningservice.net the exact address, requested visit pattern and highest-priority rooms. The team checks whether the task list and timing match current cleaner capacity. A proposed day remains a preference until it is confirmed in writing.
Set the standard household-cleaning list
The proposed scope can draw from a straightforward indoor list:
- agreed vacuuming in bedrooms, living areas or other indoor rooms
- mopping suitable floors inside the home
- wiping and dusting of suitable surfaces that are safely reachable
- agreed cleaning of standard bathroom and kitchen surfaces
- other quoted bedroom or living-area surface work
Tell Smurfettes what is essential and what is lower priority. Written inclusions and exclusions settle the service boundary.
Ask about cleaning around Lake Macquarie West
If the home is in Bolton Point, Morisset or another part of the wider Lake Macquarie West area, send the full street address, suburb and postcode. Those locality examples do not confirm coverage. Exact-address availability still needs to be checked. Mention a unit number, stairs, lift, shared entrance or gate when relevant, but keep access codes private until a safe arrangement is agreed.
Three decisions come before the cleaner arrives
- Can the address and requested time be serviced? Smurfettes checks current capacity.
- Which indoor tasks are agreed? The written quote records the scope and exclusions.
- Has the visit been confirmed? A preferred time becomes a booking only after confirmation.
Share cleaning details and authorised contacts, not a complete NDIS plan or medical history.
Record the participant's cleaning choices
For a Lake Macquarie West quote, the participant's preferred rooms, priorities and boundaries should be easy to identify in the enquiry.
- List the participant's first cleaning priority.
- Record any room or item they do not want touched.
- Name who may approve a later change if needed.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
The team supplies a household-cleaning quote and invoice; the funding pathway is checked separately.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and the applicable funding decision. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Lake Macquarie West
Request a quote or call 1300 525 336.
Ask about Lake Macquarie West by emailing info@smurfettescleaningservice.net. Give the exact address, priority rooms, requested days and entry notes. Smurfettes must confirm availability, tasks, price and timing in writing. The written quote records what the booking is intended to cover.
Also see: NDIS cleaning information in New South Wales and recurring cleaning options.