Request a quote or call 1300 525 336.
Looking for help with indoor house cleaning in Forest Lake and Oxley? Email info@smurfettescleaningservice.net with the exact address, priority rooms and preferred days. Smurfettes checks the requested tasks, timing and current cleaner capacity before offering a visit. An enquiry does not reserve a cleaner or time.
Describe practical cleaning actions
Rather than asking for a result such as “everything clean”, identify the work to be considered:
- which suitable indoor floors need vacuuming
- which suitable indoor floors need mopping
- which safely reachable surfaces need dusting or wiping
- which standard kitchen and bathroom surfaces are priorities
- which bedroom and living-area surfaces are in scope
The accepted quote should match those actions to rooms, frequency and access conditions.
Help the cleaner plan arrival
For cleaning in Forest Lake and Oxley, include any arrival instructions for the home.
If arrival involves a unit entry, stairs, lift, shared gate or another instruction, describe it in practical terms. Keep codes and key arrangements out of the first email.
Move from task list to confirmed visit
- Send the essentials: exact address, access, priority rooms and timing options.
- Read the response: check what is included, left out and priced in the written quote.
- Complete the booking: follow the acceptance steps and rely only on the time Smurfettes confirms.
Keep the first contact practical; a full plan, diagnosis and unrelated records are unnecessary.
Keep a shared-home quote focused on cleaning
For a home with several residents, identify the participant’s rooms and any shared areas included in the cleaning quote. Name the authorised booking contact; other support duties are outside this household-cleaning request.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
Provider registration, the written cleaning quote and the individual funding decision serve different purposes. A quote describes the proposed cleaning and invoice details; neither registration nor a quote approves funding.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and applicable funding decision. Smurfettes does not guarantee funding or decide eligibility. If unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Forest Lake and Oxley
Request a quote or call 1300 525 336.
Send info@smurfettescleaningservice.net the exact address, indoor task list, access details and timing choices. Smurfettes will reply about availability and a written quote; contact alone does not confirm a visit. The written quote gives the participant a clear record before the booking is final.
Useful links: cleaning information for Queensland and planning recurring cleaning.