Request a quote or call 1300 525 336.

For a practical Darling Downs – East cleaning enquiry, begin with the home rather than the postcode alone. Send the exact address, priority rooms, requested frequency and possible times to info@smurfettescleaningservice.net. Smurfettes considers the indoor scope and current cleaner capacity before replying with availability.

Household cleaning we can quote

A written scope may include these standard indoor actions:

  • vacuuming agreed indoor rooms
  • mopping suitable indoor floors
  • dusting or wiping suitable, safely reachable surfaces
  • cleaning agreed standard kitchen and bathroom surfaces
  • cleaning agreed bedroom and living-area surfaces

List the most important rooms, frequency, access notes and surfaces needing care. Only work named in the accepted written quote is included.

Help the cleaner plan arrival

For your home in Crows Nest, Millmerran or elsewhere in the Darling Downs East area, send the exact street address, suburb and postcode with any arrival instructions. Smurfettes will check current cleaner capacity, agree the tasks and confirm the appointment time before the booking is complete.

If arrival involves a unit, common door, lift or gate, describe the practical instruction. Keep access codes out of the first message. The visit time and task list are confirmed in writing before booking.

Agree the service before choosing it

  • Describe the home: address, access and priority indoor rooms.
  • Consider the offer: proposed timing, task list, exclusions and price basis.
  • Wait for booking confirmation: accepting a quote and receiving a confirmed time are both required.

Limit the enquiry to useful cleaning and invoice details; do not send a full NDIS plan.

Share the details needed for a quote

Include the home address, highest-priority rooms, practical access details and preferred days. Keep unrelated service history, a complete NDIS plan and medical details out of the first enquiry.

Scope boundaries and special requests

Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.

Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.

NDIS funding and a cleaning booking are separate

Smurfettes provides written quotes for indoor household-cleaning enquiries.

The written scope helps describe the support, but it does not determine how the plan can be used.

Whether indoor household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.

Ask about NDIS house cleaning in Darling Downs – East

Request a quote or call 1300 525 336.

For a Darling Downs – East quote, email info@smurfettescleaningservice.net with the home address, must-do rooms and suitable days. Wait for the written scope, price and visit time before considering the booking complete. Keep the written quote with the confirmed booking details for easy reference.

Read next: Queensland NDIS cleaning information and weekly household-cleaning guidance.