Request a quote or call 1300 525 336.
Start a Coffs Harbour cleaning enquiry by naming the indoor rooms and actions you want quoted. Include the exact street address, preferred timing and practical arrival details in an email to info@smurfettescleaningservice.net. Smurfettes reviews access, timing and current cleaner capacity; keep keys and entry codes out of the first message and arrange any necessary access details securely later. The first message does not create a booking or confirm NDIS funding.
Choose the indoor tasks for the quote
Describe cleaning as clear actions in named rooms. For example:
- vacuum agreed carpeted or suitable indoor areas
- mop the suitable indoor floors listed in the scope
- dust or wipe suitable reachable surfaces
- clean the agreed standard surfaces in kitchens and bathrooms
- attend to quoted bedroom and living-room surfaces
Put must-do rooms first and note anything that should be left alone. The final quote, rather than a general service description, controls the visit.
Share your service address and preferred timing
Include the exact street address with practical arrival details such as the unit number, entrance, parking, stairs or lift, pets, communication preference and the person to contact about entry. Tell us if an access detail affects visit timing or price. Keep keys and entry codes private until a safe arrangement is agreed.
Turn the enquiry into a clear agreement
- Ask: send the exact address, preferred schedule and ordered room list.
- Clarify: resolve questions about access, tasks, exclusions or the invoice recipient.
- Book: accept the final written quote and obtain confirmation of the visit time.
No diagnosis or unrelated personal history is required to start that process.
Put detailed extras on a separate list
For a Coffs Harbour quote, separating routine tasks from detailed requests keeps the core quote easy to understand.
- List the standard room tasks first.
- Describe each extra as a specific action and location.
- Treat extras as assessment-only until confirmed in writing.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration confirms provider status, while the individual plan still controls the funding question. Whether household cleaning can be paid from a participant’s NDIS funding depends on the participant’s disability-related support needs, their plan, current NDIS requirements and the applicable funding decision. A quote or booking does not confirm funding. Smurfettes does not guarantee funding or make that decision. Keep ordinary household expenses, repairs, direct tenancy costs and work for other residents outside any proposed participant-related line; ask for private-pay work to be described and priced separately. For invoice arrangements, self-managed participants or authorised nominees can provide their billing details, while plan-managed participants can provide the plan manager’s invoice details. Check individual funding and payment questions with the participant’s plan manager or NDIS contact before accepting the quote. A quote or invoice does not approve funding.
Ask about NDIS house cleaning in Coffs Harbour
Request a quote or call 1300 525 336.
Use info@smurfettescleaningservice.net to send the full service address, room order, access notes and preferred schedule. Review the written inclusions, exclusions and booking terms before accepting. Compare the written quote with the room list, price and confirmed appointment before completing the booking.
Related pages: NDIS cleaning across New South Wales and weekly cleaning enquiries.

