Request a quote or call 1300 525 336.
To ask about NDIS household cleaning in Cleveland and Stradbroke, email info@smurfettescleaningservice.net. Send the full address, the indoor rooms that matter most and a few suitable time windows. Smurfettes will confirm the agreed work and visit time in writing before the appointment.
Indoor cleaning help starts with priorities
A useful task list says what should happen, where it should happen and what comes first:
- vacuuming in the indoor rooms selected by the participant
- mopping on suitable indoor floor finishes
- dusting and wiping of suitable reachable surfaces
- standard bathroom and kitchen surface cleaning
- agreed work in living areas and bedrooms
Add access information and the preferred visit pattern. The written quote confirms the actual inclusion list.
Help the cleaner plan arrival
For a home in Sheldon, include practical entry details with your cleaning enquiry.
If arrival involves a unit, shared entrance, lift or gate, include the practical instruction and keep access codes out of the first message. The task list, arrival needs and visit time are agreed before a booking is confirmed.
How a cleaning booking works
- Enquire: provide the address, rooms, tasks, requested frequency and possible times.
- Review: compare the written tasks, exclusions, price basis and booking terms.
- Confirm: accept through the stated process and wait for Smurfettes to confirm the visit time.
A diagnosis, complete NDIS plan or unrelated personal history is not needed for this first cleaning enquiry.
Make arrival details part of the enquiry
Include practical arrival details so Smurfettes can plan the cleaning visit.
- Send the complete street address and postcode.
- Mention gates, shared access or other arrival instructions.
- Treat the requested day as a preference until confirmed.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
A written quote and scope describe the cleaning being proposed. They do not determine whether the service can be paid from a participant’s NDIS funding.
Funding depends on the participant’s plan and the applicable decision. Smurfettes does not guarantee funding or decide eligibility. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Cleveland and Stradbroke
Request a quote or call 1300 525 336.
Ask about Cleveland and Stradbroke by emailing info@smurfettescleaningservice.net. Give the exact address, priority rooms, requested days and entry notes. Smurfettes must confirm availability, tasks, price and timing in writing. The written quote records what the booking is intended to cover.
Also see: NDIS cleaning information in Queensland and recurring cleaning options.

