Request a quote or call 1300 525 336.
If you are arranging indoor NDIS house cleaning in Burnett, send info@smurfettescleaningservice.net the exact address, requested visit pattern and highest-priority rooms. The team checks whether the task list and timing match current cleaner capacity. A proposed day remains a preference until it is confirmed in writing.
Describe practical cleaning actions
Rather than asking for a result such as “everything clean”, identify the work to be considered:
- which suitable indoor floors need vacuuming
- which suitable indoor floors need mopping
- which safely reachable surfaces need dusting or wiping
- which standard kitchen and bathroom surfaces are priorities
- which bedroom and living-area surfaces are in scope
The accepted quote should match those actions to rooms, frequency and access conditions.
Help the cleaner plan arrival
For a home in Gayndah or the Kingaroy region, include any arrival instructions with your cleaning enquiry.
If arrival involves a shared entrance, stairs, lift or gate, include the practical instruction. Keep access codes and key arrangements out of the first email.
What happens after an enquiry
Smurfettes checks the requested indoor tasks, preferred timing and current cleaner capacity. A written quote records the agreed work and price. A visit is confirmed only after the quote is accepted and Smurfettes confirms the time.
For a first enquiry, share only the cleaning and access information needed. Do not send a complete NDIS plan or unrelated medical or personal records.
Share only information needed for the quote
Provide the name of the person arranging the service and the invoice recipient’s correct details. Include any required purchase order or reference if known. Clarify questions about access, tasks, exclusions or the invoice recipient before accepting the final written quote.
A full NDIS plan, diagnosis or unrelated personal documents are not needed for a first cleaning enquiry. The cleaning quote and any funding decision are separate.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes provides written quotes for indoor household-cleaning enquiries.
A cleaning booking records a service arrangement rather than approval of plan spending.
Whether indoor household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Burnett
Request a quote or call 1300 525 336.
To continue, email info@smurfettescleaningservice.net with the exact address and the indoor work you want considered. Add practical timing and entry details. A quote is not a booked visit until Smurfettes confirms the time. Read the written quote before the booking time is confirmed.
Explore: Queensland NDIS cleaning and recurring household cleaning.