Looking for NDIS household cleaning in Adelaide Hills? If you are enquiring about a home in Lobethal, include the full street address, suburb and postcode, priority tasks and preferred timing to request a written quote.
Agree the household tasks in writing
Describe the work by room and task. Depending on the home and accepted quote, you can ask about:
- vacuuming or mopping suitable indoor floors
- dusting safely reachable surfaces
- cleaning agreed standard kitchen and bathroom surfaces
- listed bedroom or living-area surfaces
Put the highest-priority rooms first and identify surfaces, belongings or areas that should be left alone. If other people share the home, name the participant’s rooms and any shared spaces requested. Tasks for another resident are not included in the participant’s request by assumption.
Keep property issues separate from household cleaning
List the routine indoor tasks you want quoted. Record existing damage without asking the cleaner to fix it. Repairs, landlord responsibilities and property maintenance are separate matters to raise with the appropriate property contact.
Check NDIS funding and invoice arrangements
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration and a quote do not decide whether a particular support can be paid from a participant’s plan. Before accepting a quote, check that the requested tasks and payment pathway fit the plan and current rules with the participant or nominee and, where relevant, their plan manager, support coordinator or NDIS contact. Tell us how the plan is managed so invoice details can be prepared correctly.
Keep the service boundary clear
Heavy build-up, appliance or cupboard interiors, internal glass and unfamiliar surfaces need separate assessment and written agreement. This household-cleaning scope excludes laundry or linen, dishes, organising or decluttering, packing or moving items, gardening, yard or exterior work, property maintenance or repairs, personal care, transport, meal preparation, supervision, plan management, support coordination, clinical cleaning, mould or biohazard remediation, and pest treatment.
Vacate, bond or end-of-tenancy work needs a separate scope and written quote. Confirm the funding position for that work with the participant or authorised funding contact before accepting the quote. Funding is not automatic, and no bond or property outcome is guaranteed.
Prepare an enquiry and protect your privacy
Include the full street address, suburb and postcode, priority tasks, requested frequency and more than one possible time. Mention a unit number, stairs, a lift, shared entrance or gate when relevant, and name the contact authorised to make decisions.
A diagnosis, complete NDIS plan or unrelated personal records are not needed for an initial enquiry. Keep alarm codes and key locations out of the first message; agree a secure access arrangement later if needed.
Related information
Request a written quote
To ask about household cleaning in Adelaide Hills, use the online enquiry form, call 1300 525 336, or email info@smurfettescleaningservice.net. Include the address, priority tasks and preferred timing. Review the tasks, visit pattern, price, exclusions, access and invoice details in the written quote. Accept through the stated process and wait for Smurfettes to confirm the visit time in writing. Agree any change to the tasks or timing before treating it as included.