Discuss a West Pilbara cleaning request or call 1300 525 336.
Ask Smurfettes about household cleaning in West Pilbara, including Karratha, Roebourne and Ashburton. Tell us the service address, the participant’s priorities and preferred timing so the team can review the requested work and confirm appointment arrangements.
Share the cleaning address
Include the town or locality, postcode and full street or property address so the team can identify the correct home and discuss the visit.
If the residence has a unit number, shared entrance or another feature needed to identify the correct home, include that practical detail. Arrange private access information directly with the team later, and keep access codes out of your first message. A contact person’s office address should not be used in place of the cleaning address.
Household-cleaning information by location
Choose the named area below for a more specific household-cleaning enquiry. The team still needs the actual residential address and requested work to assess availability and a quote.
Define the participant’s household areas
In a shared home, say which bedroom, bathroom and shared living areas you want considered. Identify rooms that are outside the request and anything that must not be moved. Do not assume a quote for one participant’s agreed areas covers every bedroom or the whole building.
Ask about specific indoor actions: vacuuming selected rooms, mopping suitable floors, dusting reachable surfaces, and cleaning standard kitchen and bathroom surfaces. The written scope should identify the accepted tasks and areas clearly enough for both the household and the cleaning team to follow.
Separate access permission from approval of extra work
One person may help open the home while another is authorised to discuss the quote. Tell us who has each role. If a housemate requests an extra room or a different task, the change needs review through the agreed contact rather than being assumed to be part of the booking.
A useful enquiry could say: “The home is in Karratha. Please check a regular indoor clean of the agreed bathroom, kitchen surfaces and living area. The other bedrooms are excluded. Contact me about the quote; I will discuss access arrangements separately.” This is an example brief, not a package or a confirmed allocation of time.
Keep the service within the agreed household scope
Additional household tasks such as washing dishes, laundry, making beds, changing linen or organising cupboards must be discussed and specifically agreed in the written scope and available service time. They are not automatic inclusions in a routine clean, and agreement to a task does not confirm NDIS funding.
Incidental handling for an agreed household task must be safe and authorised in the written scope. Items marked private or to stay in place must remain untouched. This household-cleaning quote does not cover an industrial, mine-site or commercial accommodation contract. Heavy build-up, appliance or cupboard interiors, internal glass and unfamiliar surfaces are assessment-only requests. Packing, relocation or moving heavy items, outdoor work, maintenance, repairs, personal care, transport, clinical work, mould or biohazard remediation and pest treatment are excluded.
NDIS funding and the cleaning quote
Funding depends on your NDIS plan, disability-related needs, the agreed support and current NDIS rules. Check with your plan manager, support coordinator or NDIS contact if you are unsure. Smurfettes provides a cleaning quote and does not decide funding eligibility.
Request a quote for the agreed areas
Send the address, included rooms, priority tasks, preferred frequency and contact arrangements. Review the written tasks, agreed service time, exclusions, price and booking terms before accepting, and wait for a confirmed visit time. The quote does not approve NDIS funding. Avoid sending a full plan or unrelated personal records with the first enquiry.
Ask for a West Pilbara household-cleaning quote or email info@smurfettescleaningservice.net. Read the WA NDIS cleaning directory and quote guide for related information.