A Wellard participant, plan manager and support coordinator can each receive the practical information relevant to their role without duplicating private details or changing the participant’s cleaning decisions.
The participant identifies priority rooms, products, access, item movement and handover preferences. Another contact does not replace these decisions unless formally authorised.
Consent remains documented.
A plan manager receives the invoice information required for processing. Household access codes, personal routines and unrelated support information are not included by default.
Records follow need-to-know access.
A support coordinator can help clarify service fit or communication when nominated. They do not make every household task funded or automatically expand booked time.
Approved supports still matter.
The cleaner receives rooms, task order, products, safety, access and communication steps required for the visit. Plan balances and unnecessary personal history are not part of the cleaning brief.
Privacy supports reliable service.
A new billing contact or coordinator can be recorded after authority is confirmed. Unrelated access and household preferences remain unchanged.
Cleaner capacity is separately confirmed.
Weekly cleaning can help where essential rooms become difficult within a few days. Fortnightly is a common regular arrangement. Monthly cleaning works where everyday tasks are covered and the participant needs help with bathrooms, floors or heavier domestic work.
The booked time and frequency are confirmed in writing. Changes to the household or support routine can be reviewed before a later visit.
A deep clean may add tracks, skirtings, the oven interior, rangehood filters or inside cupboards by agreement. One-off cleaning covers a defined domestic need, while vacate cleaning is an end-of-tenancy service. Each receives a written scope rather than being assumed inside a regular clean.
One-off, deep and vacate cleaning are not automatically funded by the NDIS. The participant’s disability-related need and approved supports determine whether domestic work can be claimed.
Washing, drying, folding, putting away and changing the bed can be included. The quote records the stages required, where clean items belong and what should happen if a cycle will not finish within the booked visit.
Domestic cleaning may be funded when disability affects the participant’s ability to maintain the home and assistance with household tasks is included in the approved plan. A service preference or household circumstance does not create automatic funding.
Smurfettes Cleaning Service is a Registered NDIS Provider, registration number 4053371406. A plan manager, support coordinator or NDIA contact confirms whether the support fits the plan. We document the domestic tasks and invoice the work delivered.
In a shared household, participant funding relates to the participant’s disability-related needs. The scope separates participant areas, shared areas and ordinary work belonging to other residents.
Self-managed participants arrange the service directly and receive the invoice. Plan-managed participants provide the manager’s billing details. NDIA-managed participants use a registered provider, and Smurfettes is registered.
We record rooms, priorities, products, access, communication and the service boundary described above. The participant chooses what can move, what must stay in place and how the completed visit should be handed over.
You receive a written quote before work starts. Cleaner availability for the Wellard address is confirmed on enquiry.
Smurfettes also provides NDIS cleaning in Beldon, Connolly, Craigie, Currambine, Duncraig, Edgewater, Greenwood, Heathridge, Hillarys, Ocean Reef, Padbury, Sorrento, Woodvale, Carine, Gwelup.
For the wider service, see our Perth NDIS cleaning page.
The participant or their formally authorised representative.
Only information genuinely required for their role is shared.
No. Funding depends on approved supports and disability-related need.
Yes, after authority is confirmed.
Call 1300 525 336 or email info@smurfettescleaningservice.net. Tell us the participant decision-maker, billing contact, authorised coordinator and the information each role should receive. We will record the scope and confirm cleaner availability for Wellard.
Phone: 1300 525 336
Email: info@smurfettescleaningservice.net
