Smurfettes provides household cleaning nationwide. This Penrith page helps you describe the rooms, tasks, frequency and practical access details for a quote. We will confirm the agreed scope, price and appointment before booking.
Choose the domestic cleaning priorities
The exact list is agreed before the visit. Depending on the written quote, the discussion may include:
- vacuuming or mopping in named rooms
- dusting reachable household surfaces
- agreed tidying that does not include unapproved item movement
- a recurring core list with a separately agreed rotating priority
Scope boundary: A general cleaning request does not automatically include appliance interiors, high-access work, heavy-item movement, specialist treatment or another person’s separate tasks. List anything outside routine surfaces so it can be assessed before booking.
Choose a frequency after the task list is clear
Regular cleaning can be discussed as weekly, fortnightly or another agreed pattern, but the useful starting point is the work itself. Explain which tasks recur and which are occasional so the quote does not treat every visit as identical.
For recurring cleaning, state the preferred frequency, repeat tasks and proposed visit length. We will confirm the agreed scope, price and appointment timing in writing before booking.
Decide what belongs in each visit
Some households want the same core tasks each visit and a smaller rotating priority. You can ask for that split to be written into the scope, for example routine floors and bathrooms plus one agreed extra area when time permits.
A rotating task is not automatically included. The quote should make clear how changes are requested, whether more time is needed and who can approve a revised scope.
Mark private, fragile or excluded areas
You can identify rooms that are out of scope, fragile items that should not be touched and personal belongings that should stay in place. These instructions belong in the practical service brief.
If another household member has separate cleaning needs, do not assume those tasks are part of this enquiry. Ask for the participant’s requested work to be described clearly in the quote.
Separate recurring work from occasional requests
List the tasks wanted every visit, then identify work that is requested only sometimes. This helps the quote distinguish a repeatable household routine from an extra task that may change the visit time.
An occasional request still needs approval before it is added. Ask how it will be scheduled and priced instead of assuming it can replace or extend the agreed core list.
Prepare the information for a written quote
To request a quote, tell us the service address, rooms and tasks, how often you would like cleaning and your preferred timing. Include practical arrival details such as parking, stairs, a lift or shared entry. Keep keys and entry codes out of your first message; arrange any necessary access details securely later. We will confirm the written scope, price and appointment before booking.
Keep provider registration and funding separate
Whether household cleaning can be paid from a participant’s NDIS funding depends on the participant’s disability-related support needs, their plan and current NDIS requirements. A quote or booking does not confirm funding. Keep ordinary household expenses, repairs and work for other residents outside the participant’s NDIS cleaning and payment requests. Exit cleaning that is a direct cost of meeting a tenancy agreement is generally excluded from NDIS funding. Limited transitional arrangements can apply to some existing plans. Check the proposed work with your NDIS contact before booking; private work can be quoted separately. Ask for private-pay work to be described and priced separately.
For invoice arrangements, self-managed participants or authorised nominees can provide their billing details, while plan-managed participants can provide the plan manager’s invoice details. Check individual funding and payment questions with the participant’s plan manager, support coordinator or NDIS contact before booking.
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not decide whether a particular task can be paid from the participant’s plan.
Choose the next useful page
- weekly NDIS cleaning guide
- New South Wales NDIS cleaning directory
- how NDIS household cleaning works
Enquire about NDIS household cleaning in Penrith: Call 1300 525 336 or email info@smurfettescleaningservice.net. Include the exact address, priority rooms, requested frequency, access and preferred timing. Sending an enquiry does not confirm a booking or an NDIS funding decision.