Looking for household cleaning support in New Farm? Smurfettes can help you plan a regular core of domestic tasks and separately agreed rotating priorities, with the cleaning scope set out in writing.

Agree the household tasks first

Your written quote will list the agreed tasks. These may include:

  • dusting reachable household surfaces
  • agreed tidying that does not include unapproved item movement
  • a recurring core list with a separately agreed rotating priority
  • kitchen benches, sinks and agreed external surfaces

Scope boundary: The page covers ordinary domestic cleaning tasks agreed in advance. Hazardous work, clinical decontamination, pest treatment, restoration, repairs and tasks outside the written household scope are not included by implication.

Identify work that may be hard to reach

Mention high, blocked or restricted surfaces when they are part of the request. The quote can then state what is reachable with the agreed household-cleaning method and what remains excluded.

Do not assume ladders, specialist access equipment or heavy-item movement are available. Work outside the assessed access boundary should be left for clarification.

Decide what belongs in each visit

Some households want the same core tasks each visit and a smaller rotating priority. You can ask for that split to be written into the scope, for example routine floors and bathrooms plus one agreed extra area when time permits.

A rotating task is not automatically included. The quote should make clear how changes are requested, whether more time is needed and who can approve a revised scope.

Plan entry and access before the visit

Share practical access details that affect the appointment: the correct entrance, stairs or lift, parking limits, gate or intercom instructions and who will be present. Only provide information needed to arrange and deliver the service.

If entry depends on another person or an access arrangement, identify the authorised contact and the preferred way to confirm arrival. This reduces uncertainty without assuming that access is the same for every visit.

Agree how the visit will finish

Before booking, decide how you want completed priorities and any unfinished lower-priority task communicated. This can be as simple as a short message to the participant or authorised contact.

A clear finish point helps with the next visit without turning the service into unnecessary paperwork. It also avoids implying that every requested task is guaranteed within a fixed time.

Prepare the information for a written quote

For a written quote, call or email with the service address, room-by-room priorities, access arrangements, communication preference, requested frequency and preferred timing. Smurfettes will confirm the appointment before the visit.

NDIS funding and your cleaning quote

NDIS cleaning may be funded when it relates to your disability support needs and is in line with your NDIS plan. We can provide a clear quote and invoice. If you are unsure whether this service can be claimed, check your plan or speak with your plan manager, support coordinator or your NDIS contact before booking.

Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not decide whether this particular request can be claimed from an individual plan.

Related cleaning information

Enquire about NDIS household cleaning in New Farm: Call 1300 525 336 or email info@smurfettescleaningservice.net. Sending an enquiry does not confirm a booking or an NDIS funding decision.

Related regional house-cleaning information

For more cleaning information, see the Brisbane Inner North and Brisbane Inner West guides below.