Looking for NDIS household cleaning in Maroubra? Tell Smurfettes which rooms you want cleaned, where we should ask before moving anything and which areas should remain untouched. We can discuss the tasks, check your address and preferred timing, and provide a written quote.
Choose the rooms and areas to include
Identify the areas available for the requested cleaning, those that need permission first and any rooms or items that must be left alone. Use a simple written list if that is helpful. Share only details needed to quote and arrange the work.
Describe the cleaning you want
Name the task as well as the room. Examples include vacuuming an accessible bedroom floor, mopping a hard-floor area, dusting reachable furniture or wiping an agreed bathroom fixture. List tasks separately when they need different methods or priorities.
- Identify the room, zone or fixture precisely enough to recognise it.
- State an inclusion boundary and any item that must stay untouched.
- Include any important instruction about how the area should be left.
Ask before moving personal belongings
Tell us which paperwork, medicines, mobility devices, fragile items, laundry or other residents’ belongings should not be moved. Name the person who may answer questions. If that person cannot be reached, leave the affected item or task until permission is clear.
Keep keys, door codes, full support timetables and unrelated health information out of the initial enquiry. Share sensitive entry details separately once the recipient and purpose are confirmed.
Separate work needing a different service
A closed room, damaged surface, hazardous condition or work requiring a specialist should be recorded as outside the proposed household-cleaning scope. Clinical decontamination, repair, restoration, pest work and unsafe high-access tasks are not ordinary additions. Ask for a separate assessment where appropriate instead of allowing the quote to absorb them silently.
Plan entry and clear access
Include the exact address and relevant parking, entrance, intercom, stairs or lift, pets and communication preferences. Tell us which routes must remain clear. Ask what to do if the agreed route is blocked or access changes on the day.
Put the most important tasks first
List tasks in the order that matters to you. If the visit time may not cover them all, agree which can wait, move to another visit or need an additional quote. Priorities do not override surface-care instructions or excluded areas.
Check your quote against the request
The quote should show the included cleaning, any ask-first or excluded areas, products, equipment, date or frequency and price. Check the business details, tax, relevant travel or cancellation terms and invoice information. Ask for more detail if a whole-home price does not make the tasks clear.
NDIS funding for the requested cleaning
Whether household cleaning can be paid from a participant’s NDIS funding depends on the participant’s disability-related support needs, their plan and current NDIS requirements. A quote or booking does not confirm funding. Keep ordinary household expenses, repairs and work for other residents separate from the participant’s proposed NDIS-funded cleaning. Direct tenancy costs are generally private costs. As a general rule, NDIS funding does not cover exit cleaning that is a direct cost of meeting a tenancy agreement. Limited transitional exceptions may apply to certain existing plans; ask your NDIS contact to check whether an exception applies before booking. Keep private-pay work outside NDIS invoices and payment requests, with separate descriptions, prices and private-payment records.
For invoice arrangements, self-managed participants or authorised nominees can provide their billing details, while plan-managed participants can provide the plan manager’s invoice details. Self-management also carries purchasing and record-keeping obligations. If your funding is NDIA-managed, tell us and confirm the current registered-provider, my-provider, booking and payment requirements before the service. Check individual funding and payment questions with the participant’s plan manager, support coordinator or NDIS contact before booking.
Agree changes before the work changes
If an area becomes blocked, permission changes or you want an extra task, discuss the affected work before it continues. Check any effect on price or timing and confirm who may approve the change. Spare time or a previous appointment does not add new work.
Check the completed work and invoice
Ask which tasks were completed, changed, paused or left out. Compare the time, quantities, rates and total with the final accepted quote. Ask about any charge for work that needed permission or was excluded.
Related cleaning guides
- For state location information, see New South Wales NDIS location page.
- For broader service information, see Australian cleaning programmes and areas page.
- For related bathroom tasks, see bathroom assistance page for NDIS enquiries.
Get a quote for NDIS cleaning in Maroubra
Call 1300 525 336 or email info@smurfettescleaningservice.net. Include your exact address, priority tasks, areas or items to leave alone, access details and preferred timing. We will check what can be offered and provide a written quote for you to review before booking.