Smurfettes provides NDIS household cleaning in Mackay. Describe the rooms, priorities and access arrangements so your first quote reflects the work you need.
Start with more than a bedroom count
You can request reachable dusting, kitchen benches, sinks and agreed outer surfaces, and tidying without unapproved movement of belongings. A recurring list may include a separately agreed rotating priority.
Give the requested rooms, current priorities, frequency, access needs and any task requiring separate assessment. The written quote should name the rooms, reachable surfaces and exclusions, and provide a starting point for future visits.
Agree extra work before it is added
An extra room or task may change the time, price or type of service needed. Ask for it to be assessed and identify who can approve the change. Without that approval, the cleaner stays within the written scope rather than expanding the work on a verbal assumption.
Plan surface access and arrival
Explain which floors and surfaces can be reached and which areas or belongings should remain untouched. Decluttering, sorting belongings and moving large items need separate agreement; they are not assumed preparation tasks. Tell us before the visit if access changes.
Include the correct entrance, stairs or lift, parking limits, any gate or intercom arrangements and who will be present. If entry depends on another person, name the authorised contact and how arrival should be confirmed. Share only details relevant to the visit.
NDIS funding and your quote
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Household cleaning may be funded when it relates to your disability support needs and fits your NDIS plan. Registration does not approve an individual task or claim. If you are unsure, check your plan or speak with your plan manager, support coordinator or NDIS contact before booking. We can provide a written quote and invoice.
Request a cleaning quote in Mackay
Request a quote online, call 1300 525 336 or email info@smurfettescleaningservice.net. Include the service address, priority rooms and tasks, any excluded areas, preferred frequency and timing, access or communication needs, and who can approve the arrangements.
Share only information needed to quote and arrange the cleaning. Do not send a full NDIS plan, unrelated medical records, keys or access codes with your first enquiry. If sensitive entry details are needed, agree a secure way to share them later.
Review and accept the written quote, including the tasks, exclusions, visit time, price and applicable terms. Wait for Smurfettes to confirm the appointment before treating it as booked. An enquiry is not a booking or a funding approval.