This Happy Valley page is for people seeking practical help with household cleaning. It explains how to set priorities, confirm the service boundary and ask for a quote without assuming that every address, time or task is available.

Choose the domestic cleaning priorities

The exact list is agreed before the visit. Depending on the written quote, the discussion may include:

  • vacuuming or mopping in named rooms
  • dusting reachable household surfaces
  • agreed tidying that does not include unapproved item movement
  • a recurring core list with a separately agreed rotating priority

Scope boundary: Only the domestic tasks confirmed in the quote are part of this page’s proposed scope. Existing damage, specialist hazards, restoration and guaranteed cleaning outcomes are not promised.

Choose between one visit and recurring help

A one-off visit suits a defined list for one appointment. Recurring help needs a frequency and a repeatable core scope. Tell Smurfettes which decision you are making so the quote is prepared for the right service.

Neither option confirms NDIS funding or availability by itself. The exact address, task list and individual funding position still need to be checked.

Check the quote and invoice details you need

Ask for the written quote to identify the service, agreed tasks, proposed timing and price. Tell Smurfettes how your plan is managed and where an invoice should be sent, without sharing information that is not needed.

If your plan manager or authorised contact needs a particular reference, include that requirement before booking. Administrative details do not replace the individual funding decision.

Plan entry and access before the visit

Share practical access details that affect the appointment: the correct entrance, stairs or lift, parking limits, gate or intercom instructions and who will be present. Only provide information needed to arrange and deliver the service.

If entry depends on another person or an access arrangement, identify the authorised contact and the preferred way to confirm arrival. This reduces uncertainty without assuming that access is the same for every visit.

Clarify products and equipment

Do not assume which products or equipment are included. Tell Smurfettes about relevant product preferences, surfaces that need particular care and any equipment available at the home. The quote should state what is expected from each party.

If a product or method has not been agreed, ask before the visit rather than relying on a general locality page. This is especially useful for a surface with manufacturer care instructions.

Prepare the information for a written quote

Availability is checked for the exact street address; the locality label does not confirm service or scheduling.

Tell Smurfettes the exact address, the household tasks requested, which jobs come first, how often help is sought and who may approve changes. Availability is checked for the exact street address, and the included work and price are then stated in a written quote.

Keep provider registration and funding separate

NDIS cleaning may be funded when it relates to your disability support needs and is in line with your NDIS plan. We can provide a clear quote and invoice. If you are unsure whether this service can be claimed, check your plan or speak with your plan manager, support coordinator or your NDIS contact before booking.

Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not decide whether this particular request can be claimed from an individual plan.

Choose the next useful page

These links answer a related service or location question. They do not confirm funding or availability for your address.

Enquire about NDIS household cleaning in Happy Valley: Call 1300 525 336 or email info@smurfettescleaningservice.net. Include the exact address, priority rooms, requested frequency, access and preferred timing. Sending an enquiry does not confirm a booking or an NDIS funding decision.