For household cleaning in Canley Vale, tell us which rooms and tasks you need help with, whether you want a one-off visit or regular cleaning, and what matters most to you. Smurfettes provides cleaning across Australia. We will prepare a written quote and confirm appointment timing before booking.
Choose the rooms and tasks you want cleaned
You might need help with floors, kitchen surfaces, living spaces, bedrooms or bathrooms. Name the areas you want considered rather than assuming a room or task is included. For a bathroom, you can specify the basin, shower, bath, toilet, mirror, tiles and floor. If you have another bathroom or ensuite, tell us about its condition, access and priority separately. Put all the household tasks in the order that matters most to you so we can discuss what fits the agreed time.
Six details to check in your cleaning quote
- Areas and surfaces: Name the rooms, surfaces and fittings you want cleaned. Check that the quote refers to the same areas and items.
- Cleaning tasks: Say whether you need wiping, mopping or another specific household cleaning action. Check that the proposed work is ordinary household cleaning.
- Condition: Tell us about build-up, damage or a delicate surface. Ask whether it needs further assessment before we can price it.
- Limits: Tell us which products, items to move or areas are off limits. Check that we can follow those limits.
- Priorities: Put the tasks in your preferred order. Ask how the agreed time will be used if not everything fits.
- Changes: Name the person who can approve a change. Check who we should contact if a task cannot go ahead.
Work that needs a different service or assessment
Ordinary household cleaning does not include grout replacement, sealing, plumbing, mould remediation, pest treatment, damage restoration or clinical decontamination. If a surface is damaged or needs specialist work, get appropriate advice before asking us to include it in a cleaning quote. We cannot promise to remove every stain, mineral deposit or long-standing build-up.
Products, equipment and safe working conditions
Tell us about manufacturer care instructions, products you do not want used, and any scent concerns. We will discuss who supplies the cleaning products and equipment and what to do if a proposed product is unsuitable. Let us know if ventilation, power or water access may affect the task so we can assess whether it can be done safely before booking.
Access, privacy and belongings
Tell us about parking, stairs or a lift, a shared entrance, pets, your preferred contact method and anything else needed to reach the cleaning area. Keep keys and entry codes out of your first message; arrange necessary access details securely later. Tell us if mobility equipment, personal-care items or a pathway must stay in place. Medication, toiletries and another person’s belongings are not automatically included in tidying or moving. Please identify anything we should leave alone.
If a task or surface is unavailable
If a surface is blocked, damaged or different from the condition described for the quote, tell us. We can discuss leaving that task out, pausing it or agreeing to a written change. An unavailable shower does not automatically become an extra kitchen or bedroom task. Any replacement work needs an agreed scope, price and approval from the person authorised to make that decision. A task excluded from one visit is not automatically included in a later visit, and we may need to review the quote if the home’s condition changes.
Check the written quote before booking
Check that the quote names the business, proposed date or frequency, included rooms and tasks, exclusions, how the cleaning is expected to be done, expected duration or pricing basis, and who supplies products and equipment. It should also explain whether tax is included, any applicable cancellation or travel terms, and invoice requirements. Keep the accepted quote so you can compare later changes with the original agreement.
Check the cleaning against your NDIS plan
The NDIS may fund help with essential household cleaning that a participant cannot do because of their disability, if the support fits their plan and current NDIS rules. A quote or booking does not approve funding. As a general rule, NDIS funding does not cover direct costs of meeting a tenancy agreement, including bond, pest control, exit cleaning and general damage repairs. Limited transitional exceptions may apply to certain existing plans; ask your NDIS contact to check whether an exception applies before booking. If you also need routine disability-related household cleaning around a move, describe those tasks separately and ask your authorised funding contact to check them against your plan before booking. Keep ordinary household expenses, general repairs and cleaning solely for other residents separate from the participant’s NDIS cleaning request. Ask us to describe and price any private-pay work separately.
Tell us how your funding is managed. Self-managed participants or authorised nominees can provide their billing details; if the plan is plan-managed, provide the plan manager’s invoice details. NDIA-managed funding requires a registered provider. Smurfettes Service Pty Ltd is registered for Household Tasks. Registration does not make an individual cleaning task automatically fundable. Ask your NDIS contact or plan manager, as applicable, to check the proposed tasks against your plan and confirm the provider and payment steps before booking.
Check the completed work and invoice
After the visit, check which agreed tasks were completed, changed with approval, stopped or not delivered. Compare the invoice description, quantity or duration, rate, tax and total with the accepted quote and any approved changes. Keep those records and ask about an item that does not match.
More cleaning information
- Read about NDIS bathroom cleaning assistance if you want to describe wet-area tasks in more detail.
- Browse the New South Wales NDIS cleaning directory for other NSW areas.
- See household cleaning services and areas across Australia for the wider range of services.
Request a Canley Vale cleaning quote
Email info@smurfettescleaningservice.net with the service address, rooms and tasks, preferred frequency and timing, priorities and practical arrival details. Or call 1300 525 336. We will confirm the scope, price and appointment in writing before booking. Your enquiry does not confirm NDIS funding.