Smurfettes provides household cleaning in Bondi. Start with the rooms and tasks that matter most, including essential jobs, optional extras and anything to leave untouched. We can discuss your requested timing and provide a written quote for you to review.

Choose your cleaning priorities

List the tasks you want first, any optional extras and rooms or items that should be left alone. Extra work is included only when it has been agreed. Clear priorities help the cleaner understand what matters to you without guessing from the condition of the home.

Describe the tasks in each room

Canister vacuum cleaner beside a sofa

Name the particular room, surface and cleaning action. For example, a Bondi request might include a bathroom basin and floor, an accessible kitchen bench and sink, or a carpeted room for vacuuming. Add any important surface-care or finish instruction. An unlisted room should remain outside the agreed work.

  • Record the exact room or household zone attached to every requested action.
  • Separate wiping, vacuuming, mopping and agreed light tidying into checkable lines.
  • Mark any damaged, delicate or manufacturer-controlled surface for discussion before pricing.

Discuss optional extras separately

An oven interior, cupboard interior, detailed build-up, high-access surface or heavy-item movement may need different time, equipment or assessment. Put such a request on its own line and ask whether it can be offered. If it is absent from the returned quote, it remains outside the visit rather than becoming an on-day assumption.

If time is limited, agree whether lower-priority work should wait, be included as an approved extra or be discussed before continuing. Tell us who may approve any change to tasks or price.

Protect belongings and private areas

List rooms that remain closed and objects that are not to be moved. Medication, papers, mobility equipment, fragile items, keys and another resident’s possessions should not be swept into a general tidying instruction. If an area needs preparation, say who will prepare it and what the cleaner should do if that preparation has not occurred.

Only the access information needed for the proposed visit belongs in the request. Detailed routines, a full plan and entry secrets should not be placed in a general enquiry. Share a key or code through an appropriate process after the recipient and purpose have been confirmed.

Plan access to your Bondi home

Include the exact address, parking, stairs or lift, entrance, pets, communication preference and the person to contact about entry. Tell us if any detail affects visit timing or price. Confirm the appointment time before the visit; keep keys and entry codes private until a safe arrangement is agreed.

Check the tasks and price in your quote

Check the proposed date or frequency, essential tasks, separately priced extras, excluded areas, products, equipment and access arrangements. The quote should also identify the business, price basis, tax, relevant cancellation terms and invoice details. Ask for clarification if a bundled price makes the included work unclear.

Agree any change to tasks, timing or price in writing. A previous visit, an unlocked room or silence does not add work to the accepted quote.

NDIS funding and payment arrangements

Whether household cleaning can be paid from a participant’s NDIS funding depends on the participant’s disability-related support needs, their plan and current NDIS requirements. A quote or booking does not confirm funding.

Keep ordinary household expenses, repairs and work for other residents outside the NDIS payment request. Exit cleaning and tenancy work are generally excluded from NDIS funding. Limited transitional arrangements can apply to some existing plans. Check the proposed work with your NDIS contact before booking; private work can be quoted separately. Keep private-pay work outside NDIS invoices and payment requests, with separate descriptions, prices and private-payment records.

For invoice arrangements, self-managed participants or authorised nominees can provide their billing details, while plan-managed participants can provide the plan manager’s invoice details. For self-managed funding, check the purchasing and record-keeping requirements. For plan-managed funding, confirm the plan manager’s invoice and authorisation process. For NDIA-managed supports, confirm the required provider registration and current steps for recording the provider with the NDIA before booking. Check individual funding and payment questions with the participant’s plan manager or NDIS contact before booking.

Review the cleaning after the visit

Ask which priority tasks were completed, changed, paused or left out. Check that any extra work was approved and raise any concern about an area or item that should have stayed untouched. Compare the invoice with the final agreed work.

Related cleaning guides

Get a quote for NDIS cleaning in Bondi

Call 1300 525 336 or email info@smurfettescleaningservice.net. Include your address, priority tasks, optional extras, access details and preferred frequency or timing. We can clarify your request and provide a written quote. Confirm the visit timing and check your funding arrangements before you book.