Wheelchairs, walkers and mobility scooters can track soil through a Swan View home, but domestic cleaning must not become equipment maintenance or interfere with the participant’s access.
The participant identifies the usual position and route for each aid. The cleaner works in sections and does not move equipment out of reach to gain a clearer floor.
A temporary position needs participant agreement.
Agreed vacuuming and mopping can focus on entry tracks, turning areas and frequently used routes. Wet sections receive warning and a usable alternative route where practicable.
Grip and access take priority over shine.
Tyres or reachable external parts are handled only when a suitable participant instruction is specifically included. Motors, brakes, bearings, batteries, controls and pressure settings are never adjusted.
Repairs remain with the equipment provider.
A nominated mat, tray or brush area can reduce tracked dirt where the participant can use it safely. Unknown chemicals, sewage, oil or hazardous residue on wheels require a separate response.
The cleaner does not spread contamination indoors.
Furniture, mats and small items moved for floor access return to their recorded position. The handover identifies any patch that remained unreachable without moving essential equipment.
Nothing is placed in a transfer zone.
Weekly cleaning can help where essential rooms become difficult within a few days. Fortnightly is a common regular arrangement. Monthly cleaning works where everyday tasks are covered and the participant needs help with bathrooms, floors or heavier domestic work.
The booked time and frequency are confirmed in writing. Changes to the household or support routine can be reviewed before a later visit.
A deep clean may add tracks, skirtings, the oven interior, rangehood filters or inside cupboards by agreement. One-off cleaning covers a defined domestic need, while vacate cleaning is an end-of-tenancy service. Each receives a written scope rather than being assumed inside a regular clean.
One-off, deep and vacate cleaning are not automatically funded by the NDIS. The participant’s disability-related need and approved supports determine whether domestic work can be claimed.
Washing, drying, folding, putting away and changing the bed can be included. The quote records the stages required, where clean items belong and what should happen if a cycle will not finish within the booked visit.
Domestic cleaning may be funded when disability affects the participant’s ability to maintain the home and assistance with household tasks is included in the approved plan. A service preference or household circumstance does not create automatic funding.
Smurfettes Cleaning Service is a Registered NDIS Provider, registration number 4053371406. A plan manager, support coordinator or NDIA contact confirms whether the support fits the plan. We document the domestic tasks and invoice the work delivered.
In a shared household, participant funding relates to the participant’s disability-related needs. The scope separates participant areas, shared areas and ordinary work belonging to other residents.
Self-managed participants arrange the service directly and receive the invoice. Plan-managed participants provide the manager’s billing details. NDIA-managed participants use a registered provider, and Smurfettes is registered.
We record rooms, priorities, products, access, communication and the service boundary described above. The participant chooses what can move, what must stay in place and how the completed visit should be handed over.
You receive a written quote before work starts. Cleaner availability for the Swan View address is confirmed on enquiry.
Smurfettes also provides NDIS cleaning in Beldon, Connolly, Craigie, Currambine, Duncraig, Edgewater, Greenwood, Heathridge, Hillarys, Ocean Reef, Padbury, Sorrento, Woodvale, Carine, Gwelup.
For the wider service, see our Perth NDIS cleaning page.
Yes. Its position and the participant’s route are protected.
Yes, through agreed domestic floor tasks.
No. Maintenance, repairs and settings remain with suitable providers.
The affected task stops and requires a suitable contamination response.
Call 1300 525 336 or email info@smurfettescleaningservice.net. Tell us the participant’s main mobility route, equipment positions and which entry or floor areas collect tracked dirt. We will record the scope and confirm cleaner availability for Swan View.
Phone: 1300 525 336
Email: info@smurfettescleaningservice.net
