Request a quote or call 1300 525 336.
If you are arranging indoor NDIS house cleaning in Robina, send info@smurfettescleaningservice.net the exact address, requested visit pattern and highest-priority rooms. The team checks whether the task list and timing match current cleaner capacity. A proposed day remains a preference until it is confirmed in writing.
Describe practical cleaning actions
Rather than asking for a result such as “everything clean”, identify the work to be considered:
- which suitable indoor floors need vacuuming
- which suitable indoor floors need mopping
- which safely reachable surfaces need dusting or wiping
- which standard kitchen and bathroom surfaces are priorities
- which bedroom and living-area surfaces are in scope
The accepted quote should match those actions to rooms, frequency and access conditions.
Include local access details with the address
For enquiries from Clear Island Waters, Merrimac and other parts of the Robina area, the exact address is required before availability can be confirmed. A locality example is not a coverage claim. Mention any shared entrance, stairs, lift or gate that affects arrival, while keeping codes and key arrangements out of the first email.
Turn the enquiry into a clear agreement
- Ask: send the exact address, preferred schedule and ordered room list.
- Clarify: resolve questions about access, tasks, exclusions or the invoice recipient.
- Book: accept the final written quote and obtain confirmation of the visit time.
No diagnosis or unrelated personal history is required to start that process.
Change the scope before the work changes
For a Robina quote, a new room or task can affect time and price, so it should be agreed before the cleaner starts it.
- Send the requested change to the authorised contact.
- Ask whether the quote or timing needs revision.
- Keep the current written scope until a change is confirmed.
Public regional context for Robina
NDIA participant data recorded 1,299 participants in Robina SA3 30908 at 30 June 2026. This is regional statistical context, not a count of Smurfettes clients, a demand estimate or proof that an address can be serviced.
The published catchment contains 4 SA2 areas. The largest published participant counts include Robina (582), Varsity Lakes (391), Merrimac (241). These place names help identify the statistical catchment; the exact street address is still required for an availability decision.
Related local areas
This guide covers Robina. For Southport or Gold Coast – North, use the related local guides below.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes provides written quotes for indoor household-cleaning enquiries.
A cleaning booking records a service arrangement rather than approval of plan spending.
Whether indoor household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Robina
Request a quote or call 1300 525 336.
To continue, email info@smurfettescleaningservice.net with the exact address and the indoor work you want considered. Add practical timing and entry details. A quote is not a booked visit until Smurfettes confirms the time. Read the written quote before the booking time is confirmed.
Explore: Queensland NDIS cleaning and recurring household cleaning.

