Request a quote or call 1300 525 336.
An indoor cleaning enquiry for Southern Highlands starts with practical details: the exact address, room list, preferred frequency and access notes. Send them to info@smurfettescleaningservice.net. Smurfettes then checks task fit, timing and current cleaner capacity. Contacting the team is the first step, not a confirmed booking.
Build the quote around the rooms
Tell the team what needs attention in each indoor space:
- standard bathroom and kitchen surfaces agreed in writing
- suitable floors that need vacuuming or mopping
- safely reachable surfaces for dusting or wiping
- quoted surfaces in bedrooms and living areas
Include the requested frequency and order of priority. Smurfettes will state which rooms and actions fit the proposed written cleaning scope.
Locality is only the start of the address check
Bowral and Mittagong are examples within the wider Southern Highlands location context. They do not create a coverage boundary or confirm a cleaner. Smurfettes needs the exact street address, suburb and postcode to check availability. If entry involves a unit, common door, lift or gate, describe that without sending a code in the first message.
Three decisions come before the cleaner arrives
- Can the address and requested time be serviced? Smurfettes checks current capacity.
- Which indoor tasks are agreed? The written quote records the scope and exclusions.
- Has the visit been confirmed? A preferred time becomes a booking only after confirmation.
Share cleaning details and authorised contacts, not a complete NDIS plan or medical history.
Describe window and reach limits clearly
For a Southern Highlands quote, the location, side and height of a requested surface should be known before it is considered for the quote.
- State whether the request is indoors.
- Mention blocked or high access.
- Do not assume specialist access equipment is included.
Public regional context for Southern Highlands
NDIA participant data recorded 1,317 participants in Southern Highlands SA3 11402 at 30 June 2026. This is regional statistical context, not a count of Smurfettes clients, a demand estimate or proof that an address can be serviced.
The published catchment contains 6 SA2 areas. The largest published participant counts include Moss Vale – Berrima (320), Mittagong (316), Bowral (247). These place names help identify the statistical catchment; the exact street address is still required for an availability decision.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes provides written quotes for indoor household-cleaning enquiries.
The indoor task list can support a funding conversation, but Smurfettes cannot settle that conversation.
Whether indoor household cleaning can be paid from a participant’s NDIS funding depends on the participant’s plan, disability-related needs, the agreed support and current NDIS rules. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Southern Highlands
Request a quote or call 1300 525 336.
Send info@smurfettescleaningservice.net the exact address, indoor task list, access details and timing choices. Smurfettes will reply about availability and a written quote; contact alone does not confirm a visit. The written quote gives the participant a clear record before the booking is final.
Useful links: cleaning information for New South Wales and planning recurring cleaning.