Request a quote or call 1300 525 336.
An indoor cleaning enquiry for Blue Mountains starts with practical details: the exact address, room list, preferred frequency and access notes. Send them to info@smurfettescleaningservice.net. Smurfettes then checks task fit, timing and current cleaner capacity. Contacting the team is the first step, not a confirmed booking.
Start with a room-by-room task list
A short room list makes the cleaning request easier to assess:
- vacuum suitable floors in the nominated indoor rooms
- mop the agreed suitable indoor floors
- dust or wipe surfaces that are suitable and safely reachable
- clean the named standard surfaces in the kitchen and bathroom
- include agreed bedroom and living-space surfaces
State the priority order, timing preference and access details. Do not assume an action is included until it is written into the quote.
Use the complete Blue Mountains service address
An enquiry might come from Blackheath, Katoomba or somewhere else nearby, but a place name is not a service promise. Provide the exact address and postcode so availability can be checked for the home itself. Add only useful arrival details, such as the dwelling type, building entry, stairs, lift or gate.
Use the written quote as the booking guide
- Request a review of the address, room priorities, frequency and time windows.
- Check the document for tasks, exclusions, price basis, changes and cancellation terms.
- Accept and confirm using the stated process before treating the proposed visit as booked.
The team does not need a diagnosis, full plan or personal background unrelated to cleaning.
Choose one-off or recurring help
For a Blue Mountains quote, stating the intended visit pattern helps the team assess timing and prepare the right written quote.
- Say whether one visit or ongoing help is requested.
- For recurring help, choose weekly or fortnightly as a starting point.
- Provide more than one possible time window.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
A cleaning booking records a service arrangement rather than approval of plan spending.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and the applicable funding decision. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Blue Mountains
Request a quote or call 1300 525 336.
Use info@smurfettescleaningservice.net to send the full service address, room order, access notes and preferred schedule. Review the written inclusions, exclusions and booking terms before accepting. Compare the written quote with the room list before completing the booking.
Related pages: NDIS cleaning across New South Wales and weekly cleaning enquiries.