Request a quote or call 1300 525 336.
For a practical Surf Coast and Bellarine Peninsula cleaning enquiry, begin with the home rather than the postcode alone. Send the exact address, priority rooms, requested frequency and possible times to info@smurfettescleaningservice.net. Smurfettes considers the indoor scope and current cleaner capacity before replying with availability.
What a standard indoor scope may cover
The task discussion can cover ordinary household-cleaning actions such as:
- mopping suitable floors inside the home
- vacuuming the agreed indoor rooms
- wiping or dusting suitable surfaces within safe reach
- cleaning standard kitchen and bathroom surfaces that are listed
- working on agreed bedroom or living-area surfaces
Name the exact rooms and any surface concerns. Tasks are included only when they appear in the accepted quote.
Help the team identify the Surf Coast and Bellarine Peninsula home
Whether the address is described as Clifton Springs, Ocean Grove or another nearby locality, include the full address in the enquiry. Availability is decided for the exact address, not from the wording of this page. Note practical entry conditions such as stairs, shared access or a gate, and arrange any sensitive key information later.
Use the written quote as the booking guide
- Request a review of the address, room priorities, frequency and time windows.
- Check the document for tasks, exclusions, price basis, changes and cancellation terms.
- Accept and confirm using the stated process before treating the proposed visit as booked.
The team does not need a diagnosis, full plan or personal background unrelated to cleaning.
Define the cleaning boundary in a shared home
For a Surf Coast and Bellarine Peninsula quote, the quote should identify the participant's rooms and any agreed shared areas without assuming the whole property is included.
- List private rooms included in the request.
- Name any shared kitchen, bathroom or living area.
- Identify who may approve a change affecting shared space.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
The provider registration, cleaning quote and funding decision each serve a different purpose.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and the applicable funding decision. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Surf Coast and Bellarine Peninsula
Request a quote or call 1300 525 336.
Ask about Surf Coast and Bellarine Peninsula by emailing info@smurfettescleaningservice.net. Give the exact address, priority rooms, requested days and entry notes. Smurfettes must confirm availability, tasks, price and timing in writing. The written quote records what the booking is intended to cover.
Also see: NDIS cleaning information in Victoria and recurring cleaning options.

