Request a quote or call 1300 525 336.
Start a Canterbury cleaning enquiry by naming the indoor rooms and actions you want quoted. Include the exact street address and preferred days in an email to info@smurfettescleaningservice.net. Smurfettes reviews access, timing and current cleaner capacity; the first message does not create a booking.
Start with a room-by-room task list
A short room list makes the cleaning request easier to assess:
- vacuum suitable floors in the nominated indoor rooms
- mop the agreed suitable indoor floors
- dust or wipe surfaces that are suitable and safely reachable
- clean the named standard surfaces in the kitchen and bathroom
- include agreed bedroom and living-space surfaces
State the priority order, timing preference and access details. Do not assume an action is included until it is written into the quote.
Include local access details with the address
For enquiries from Belmore, Punchbowl and other parts of the Canterbury area, the exact address is required before availability can be confirmed. A locality example is not a coverage claim. Mention any shared entrance, stairs, lift or gate that affects arrival, while keeping codes and key arrangements out of the first email.
Use the written quote as the booking guide
- Request a review of the address, room priorities, frequency and time windows.
- Check the document for tasks, exclusions, price basis, changes and cancellation terms.
- Accept and confirm using the stated process before treating the proposed visit as booked.
The team does not need a diagnosis, full plan or personal background unrelated to cleaning.
Describe what is safely reachable
For a Canterbury quote, height and access notes help separate standard reachable-surface work from a request needing another assessment.
- Identify high or blocked surfaces.
- Do not assume ladders or heavy-item movement are available.
- Ask for the reachable boundary to be written into the quote.
Scope boundaries and special requests
Assessment-only indoor requests: heavy build-up, detailed cupboard or appliance interiors, internal glass and unfamiliar surfaces are not standard inclusions. You may mention one of these requests, but it is not accepted unless Smurfettes assesses and confirms the exact task in writing.
Not part of this service: laundry or linen duties, dishes, organising or decluttering, packing or moving items, gardening, yard work, exterior cleaning, property maintenance, repairs, handyman work, personal care, transport, meal preparation, supervision, support coordination, plan management, clinical work, mould or biohazard remediation and pest treatment are outside this indoor house-cleaning scope.
NDIS funding and a cleaning booking are separate
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks.
Registration confirms provider status, while the individual plan still controls the funding question.
Whether the service can be paid from a participant’s NDIS funding depends on the participant’s plan and the applicable funding decision. Smurfettes does not guarantee funding or make that decision. If you are unsure, check with the plan manager, support coordinator or NDIS contact before accepting the quote.
Ask about NDIS house cleaning in Canterbury
Request a quote or call 1300 525 336.
Send info@smurfettescleaningservice.net the exact address, indoor task list, access details and timing choices. Smurfettes will reply about availability and a written quote; contact alone does not confirm a visit. The written quote gives the participant a clear record before the booking is final.
Useful links: cleaning information for New South Wales and planning recurring cleaning.