Ask Smurfettes about carpet cleaning for your Perth home or business. Tell us the rooms, carpet condition, stains or odours and the result you are hoping for so the method and quote can be discussed before booking.

Carpets, rugs and areas needing extra attention

Describe the type of carpet, the room sizes and any heavily used areas. You can discuss carpeted rooms, rugs, stairs, pet hair, spills, stains or odours. Let us know about delicate fibres, existing wear, loose carpet or past treatments.

We can also discuss carpet cleaning for an end-of-tenancy clean or commercial premises. Share any written requirements, operating hours and access arrangements with your enquiry.

Gloved hand applying a cloth to a small area of carpet

Agree a suitable carpet-cleaning method

The carpet and its condition are checked before the method is agreed. The work can include pre-vacuuming, treating agreed stains and heavily used areas, then steam or hot-water extraction with suction to remove cleaning solution and loosened dirt. Post-treatment or grooming can be discussed where suitable.

If pet odours are a concern, explain the affected areas and any previous treatment. Assessment, targeted treatment, deodorising or work affecting the backing needs to be agreed for the particular carpet. Cleaning cannot be assumed to remove every stain or odour, repair damage or restore worn fibres.

A quote based on the rooms and requested work

Tell us whether you need a one-off clean for a special occasion or ongoing carpet maintenance. You can ask about daily, weekly or fortnightly scheduling; the tasks, suitable frequency and appointments need confirmation before booking.

Carpet cleaning is quoted with room size and the required work in mind. Stain treatment, pet hair and other extra work can attract additional charges, and a minimum service charge applies. Describe these needs before booking so you can review the proposed price.

For a tenancy handover, send the landlord or property manager’s carpet-cleaning requirements and deadline. A cleaning service does not guarantee a bond refund or an inspection result.

Preparing the rooms

Discuss furniture, small belongings, equipment access and any areas that cannot be cleared. Tell us if you need help arranging access. Ask about drying and when the carpet can be used again; this depends on the method, carpet and conditions.

Your cleaner brings the equipment and products needed for the agreed clean. Please tell us about product preferences, allergies or sensitivities before the visit so suitable products and precautions can be discussed. If you would prefer us to use products you already have, let us know.

Ask the office to confirm the checks, insurance and any training requirements for the cleaner assigned to your visit. For NDIS participant services, the office confirms the applicable worker screening requirements before arranging the clean.

Agree how the cleaner will enter and leave the property, and arrange keys or access codes directly with the team. Keep private documents and valuables secure. Tell us about pets, delicate surfaces, existing damage or anything that affects access. Include only the details needed for your initial enquiry.

Cleaning arranged through support services

If you use NDIS, DVA or aged-care support, or are arranging cleaning for someone you care for, ask the participant or authorised funding contact to confirm the specific carpet-cleaning tasks, provider and payment arrangements. A specialist or tenancy-cleaning quote does not establish funding approval.

Frequently asked questions

Will carpet cleaning remove every stain?

Some staining, odours or wear may remain. Tell us about the marks and any previous treatment so suitable work and realistic expectations can be discussed before booking.

What affects the carpet-cleaning price?

Room size, carpet condition and requested work affect the quote. Extra stain treatment or pet-hair work can add to the price, and a minimum service charge applies. Confirm all charges before booking.

What are the booking and cancellation terms?

The standard cleaning booking has a two-hour minimum. Specialist service charges and the quoted scope also need confirmation before booking. Please give at least 48 hours of notice if you need to cancel or move a visit; cancellation charges can apply under the booking terms. Read our terms and conditions and ask about the terms that apply to your booking.

Can I request carpet cleaning for a rental handover?

Yes. Share the written carpet-cleaning requirements, property access and handover deadline. We will agree the tasks and quote; cleaning does not guarantee a bond refund or inspection approval.

Request a free carpet cleaning quote

Send the address, cleaning priorities and preferred timing. We will discuss the proposed tasks, price and booking arrangements with you.

Call 1300 525 336 or request a free, no-obligation quote.

You can also use our contact page.

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