Need a one-off household clean in Canberra? Tell Smurfettes which rooms and tasks you would like help with, the exact service address and when you would like the visit. We can discuss your priorities, assess the request and provide a written quote before a booking is confirmed.
Choose the tasks for one visit
Name the rooms and household tasks you would like included, and anything that should be left alone. A one-off clean is based on the agreed work. Extra rooms or tasks need to be discussed and priced before they are added.
- Tasks to include
- List the exact rooms, surfaces and ordinary household cleaning tasks to be considered.
- Areas and items to leave alone
- Identify rooms, belongings or tasks that are not part of this visit.
- Authorised contact
- Name the person who can answer a question or approve a change before extra work is discussed.
- Your preferred update
- Choose how the authorised person will check the agreed scope and receive the quote or service record.
Put your priorities first
Choose the essential household tasks first, followed by less urgent work you would like to discuss. Anything unclear, unsafe, specialist or outside the authorised instructions needs clarification before it is included.
| Priority | What to discuss |
|---|---|
| Most important tasks | The rooms and ordinary cleaning tasks that prompted the enquiry. |
| Optional tasks | Optional tasks that can be omitted without changing the main purpose of the visit. |
| Needs separate assessment or permission | Damage, heavy lifting, hazardous material, pest or mould concerns, specialist work, or an instruction from someone who is not authorised. |
Your address and access details
Include the exact Canberra street address, dwelling type, parking, building entry, stairs or lift and any reception, intercom, sign-in or key arrangement. Tell us who will be present and who can provide access. Keep entry codes and key locations out of the first enquiry; agree secure access arrangements when needed. Your preferred day is a request until the booking is confirmed.
Also explain communication needs that affect the visit. This might include a nominated contact, a preferred way to ask questions, a quiet-arrival request or a rule about entering particular rooms. Share only information needed to understand the task and access the home; detailed medical history is not required for an initial cleaning quote.
Choose the right cleaning service
A one-off clean is a single agreed visit. For help that may need to repeat, see NDIS home cleaning in Canberra. For a larger catch-up request, describe the condition and see the national NDIS deep-cleaning guide. Browse NDIS cleaning in Australian Capital Territory for other ACT information.
One-off cleaning should not be used as a vague label for end-of-tenancy work, a guaranteed inspection result, hoarding remediation, biohazard work, pest treatment, mould remediation, restoration, repairs or other specialist services. Describe the actual situation first. As a general rule, NDIS funding does not cover exit cleaning that is a direct cost of meeting a tenancy agreement. Limited transitional exceptions may apply to certain existing plans; ask your NDIS contact to check whether an exception applies before booking. If routine disability-related household cleaning is also needed before or after a move, describe those tasks separately and ask your authorised funding contact to check them against your plan before booking. If a request falls outside ordinary household cleaning, it can be separated or declined without making a promise about another provider.
Cleaning in a shared home
In a shared home, record which participant’s support request is being discussed and which areas belong to that request. Separate the participant’s room and agreed household tasks from housemate belongings, staff-only spaces and property-management responsibilities. Do not assume that a support worker, housemate, landlord, housing provider or family member may expand the scope unless they are authorised to do so.
If several people provide instructions, nominate one authorised contact for changes. Conflicting requests should be clarified before the affected work proceeds, so the final tasks match the participant’s choices.
Check NDIS funding before booking
NDIS funding is not automatic because a page or invoice uses the word “NDIS”. The authorised person should confirm that the proposed household cleaning is an NDIS support, relates to the participant’s disability support needs and fits their plan, current rules and plan-management arrangement. The plan, budget and current NDIS rules remain the source of that decision.
NDIA-managed funding requires a registered provider for the relevant support. For household cleaning under plan-managed or self-managed funding, participants can generally choose a registered or unregistered provider, subject to current rules and their plan. Ask the participant, nominee, plan manager or support coordinator to resolve uncertainty before booking; the cleaning enquiry itself does not decide eligibility or guarantee payment.
Review your one-off cleaning quote
Check the exact address, proposed visit, included rooms and tasks, exclusions, price, separately priced options and the person who can approve changes. Make sure a preferred date has not been mistaken for a confirmed booking.
- Check that your priority tasks are addressed.
- Confirm whether optional work is included and priced.
- Clarify any task needing assessment or permission before accepting it.
- Keep the accepted version with any later written variation and invoice.
If the home, access or priorities change, ask for an updated written quote. This keeps the tasks and limits clear to you and the people authorised to arrange the visit.
Request a one-off cleaning quote in Canberra
Include the exact Canberra address, room and task list, priority order, access notes, communication preferences, preferred timing, relevant plan-management arrangement and an authorised contact. Share only what is needed for the cleaning enquiry.
Call 1800 328 982 or email info@smurfettescleaningservice.net to discuss the one-off cleaning you need. Ask for a written quote and wait for booking confirmation. An enquiry does not confirm availability, NDIS funding or a guaranteed cleaning result.