NDIS Cleaning Sorrento

Smurfettes Service Pty Ltd provides NDIS house cleaning in Sorrento, on the coast in the City of Joondalup. We are a Registered NDIS Provider, registration number 4053371406, working with self-managed, plan-managed and NDIA-managed participants. Call 1300 525 336 for a free quote.

Split levels, steps and getting to the front door

The land in Sorrento falls away towards the coast, and the housing reflects it. Streets closer to the water include split-level homes, houses built up from the street, and entries reached by a flight of steps rather than a flat path. Older beachside houses sit alongside newer rebuilds on the same street.

For a cleaning visit that is worth knowing in advance. Steps affect how equipment is carried in, and a split-level home means stairs between living areas during the visit itself. Tell us how the entry works and whether there are internal stairs, and we allow for it when we scope the job instead of discovering it on the day.

Mixed housing on the same street

Because the suburb has been progressively rebuilt, two neighbouring homes can be very different in size and layout. We quote on the actual property rather than applying a suburb-wide rate, and if there are levels or rooms you would rather leave off the list, that usually produces a better result than spreading the same time across everything.

Regular domestic tasks and exclusions

Frequency for a home with steps

Weekly suits participants who find housework physically demanding or tiring. Fortnightly is the most common arrangement. Monthly works when you handle the day to day and want the heavier jobs covered. Lighter recurring maintenance visits are also available, and the interval can change if it is not working.

Separate detailed work from maintenance

Not every request is ongoing. A deeper one-off clean is common after a hospital stay, before family visit, or when a home has got away from someone. Vacate cleaning is available when a participant is leaving a rental or moving between supported accommodation. Whether any of these can be funded from a plan depends on the participant’s circumstances and what the plan allows, so it is worth checking before booking.

Laundry inside the booked time

Laundry can be included where it is part of what you need: washing, drying, folding and putting away in the same visit, arranged in advance so the time is allowed for. In a multi-level home it helps to say where the laundry sits relative to the bedrooms.

Relate cleaning to approved supports

Cleaning is not automatically funded for every participant. Whether it can come from a plan depends on the participant’s goals, assessed needs and the supports approved in that plan. Your support coordinator or plan manager can confirm it, and we provide a written quote beforehand.

Invoicing by management arrangement

Self-managed participants arrange the service with us directly and we invoice them. Plan-managed participants nominate their plan manager and invoices go there. NDIA-managed participants can use us because we are a Registered NDIS Provider.

First-visit access and movement routes

We talk it through rather than send a form: which rooms matter, whether anyone is usually home, how the entry works, internal stairs, pets, and anything a cleaner should know before arriving. We confirm the day, the visit length and the frequency in writing. Our cleaners hold National Police Clearances and NDIS Worker Screening Clearances, and we carry insurance.

Coordinators, nominees and participant choice

Call 1300 525 336 with the participant’s name and preferred contact, the address, how the plan is managed, the frequency and any access notes including steps or levels.

Other Sorrento-area service pages

Around Sorrento we also cover Hillarys, Marmion, Duncraig, Padbury, Kallaroo, Craigie, Carine, Watermans Bay, North Beach, Greenwood. See also NDIS cleaning across Perth and our Western Australia page.

Questions about access and cleaning scope

There are steps up to my front door. Is that an issue?

No, but tell us at booking so the right equipment comes and the time allows for it.

Can the visit cover only one level?

Yes. Many participants have us focus on the level they use most, which makes better use of the visit than covering everything lightly.

How soon can it start?

We currently have cleaner capacity in Western Australia and can often arrange a start quickly, though availability is confirmed for your address when you enquire.

Ask for a Sorrento service plan

Call 1300 525 336 or enquire online. Send us the address, how the plan is managed and the frequency you want, and a written quote will follow.