NDIS Cleaning Ocean Reef

Smurfettes Service Pty Ltd provides NDIS house cleaning in Ocean Reef, in the City of Joondalup. We are a Registered NDIS Provider, registration number 4053371406, working with self-managed, plan-managed and NDIA-managed participants. Call 1300 525 336 for a free quote.

Family homes on generous blocks

Ocean Reef is largely detached family housing on standard to generous blocks, with a lot of the stock built through the 1980s and 1990s. In practice that means bigger floor areas than the unit and townhouse suburbs nearby, multiple bathrooms in many homes, and wide driveways that often carry a second vehicle, a boat or a caravan.

Two things follow. First, we quote on the actual home rather than a flat rate, because a four-bedroom, two-bathroom house takes materially longer than a compact one. Second, tell us where a cleaner should park if the driveway is occupied, since a boat or trailer on the drive is common here and easily worked around when we know.

Rooms and tasks in the regular scope

If parts of the house are rarely used, leaving them off the list usually gets you a better result than spreading the same time thinly across everything.

Choose a workable service interval

Weekly suits participants who find housework physically demanding or tiring. Fortnightly is the most common arrangement. Monthly works when you handle the day to day and want the heavier jobs covered. Lighter recurring maintenance visits are also available, and the interval can change if it is not working.

When the home needs more than maintenance

Not every request is ongoing. A deeper one-off clean is common after a hospital stay, before family visit, or when a home has got away from someone. On a larger house a deep clean needs a realistic time allowance, so we scope it rather than guess. Vacate cleaning is available when a participant is leaving a rental or moving between supported accommodation. Whether any of these can be funded from a plan depends on the participant’s circumstances and what the plan allows.

Laundry stages to record

Laundry can be included where it is part of what you need: washing, drying, folding and putting away in the same visit, arranged in advance so the time is allowed for.

How plan funding is decided

Cleaning is not automatically funded for every participant. Whether it can come from a plan depends on the participant’s goals, assessed needs and the supports approved in that plan. Your support coordinator or plan manager can confirm it, and we provide a written quote beforehand.

Who receives the invoice

Self-managed participants arrange the service with us directly and we invoice them. Plan-managed participants nominate their plan manager and invoices go there. NDIA-managed participants can use us because we are a Registered NDIS Provider.

Prepare access and task priorities

We start with a conversation rather than a form: which rooms matter, whether anyone is usually home, parking and access, pets, and anything a cleaner should know before arriving. We confirm the day, the visit length and the frequency in writing. Our cleaners hold National Police Clearances and NDIS Worker Screening Clearances, and we carry insurance.

Consent when another person organises cleaning

Nominees, support coordinators and plan managers can deal with us directly on 1300 525 336 with the participant’s name and preferred contact, the suburb, how the plan is managed, the frequency and any access notes.

Ocean Reef and neighbouring service pages

Around Ocean Reef we also cover Heathridge, Beldon, Mullaloo, Connolly, Iluka, Currambine, Kinross, Edgewater, Burns Beach, Craigie. See also NDIS cleaning across Perth and our Western Australia page.

Practical questions before booking

The driveway usually has a boat on it. Where should the cleaner park?

Tell us at booking and we will note it. Street parking is generally fine here, but it saves time if the cleaner knows before arriving.

Does a larger house cost more?

More floor area and more wet areas need more time, so the quote reflects the actual home. You receive it in writing before anything is booked.

How soon can it start?

We currently have cleaner capacity in Western Australia and can often arrange a start quickly, though availability is confirmed for your address when you enquire.

Ask us to document the Ocean Reef clean

Call 1300 525 336 or enquire online. Give us the address, how the plan is managed and the frequency you have in mind, and we will send a written quote.