Smurfettes provides NDIS household cleaning in Windsor. To request a quote, give the exact street address, rooms and tasks, priority order and any excluded areas, how often you would like cleaning and your preferred timing. Include practical arrival details such as parking, stairs, a lift or shared entry. Keep keys and entry codes out of your first message; arrange any necessary access details securely later. We check the requested tasks, access and timing against current cleaner capacity, then confirm the written scope, price and appointment before booking.
Choose the domestic cleaning priorities
The exact list is agreed before the visit. Depending on the written quote, the discussion may include:
- a recurring core list with a separately agreed rotating priority
- kitchen benches, sinks and agreed external surfaces
- bathrooms and toilets listed in the written scope
- vacuuming or mopping in named rooms
Scope boundary: The agreed service should identify rooms, reachable surfaces and exclusions. A cleaner should not expand the work, time or price from a verbal assumption when the authorised person has not approved the change.
Plan entry and access before the visit
Share practical access details that affect the appointment: the correct entrance, stairs or lift, parking limits, gate or intercom instructions and who will be present. Only provide information needed to arrange and deliver the service.
If entry depends on another person or an access arrangement, identify the authorised contact and the preferred way to confirm arrival. This reduces uncertainty without assuming that access is the same for every visit.
Clarify products and equipment
Do not assume which products or equipment are included. Tell Smurfettes about relevant product preferences, surfaces that need particular care and any equipment available at the home. The quote should state what is expected from each party.
If a product or method has not been agreed, ask before the visit, especially for a surface with manufacturer care instructions.
Ask before adding extra work
An extra room or task may change the time, price or type of service required. Ask for it to be assessed rather than treating it as an automatic addition on the day.
The person authorised to approve changes should be clear. If approval is not available, the cleaner should stay within the written scope instead of making an uncertain funding or price decision.
Decide what belongs in each visit
Some households want the same core tasks each visit and a smaller rotating priority. You can ask for that split to be written into the scope, for example routine floors and bathrooms plus one agreed extra area when time permits.
A rotating task is not automatically included. The quote should make clear how changes are requested, whether more time is needed and who can approve a revised scope.
Keep provider registration and funding separate
NDIS cleaning may be funded when it relates to your disability support needs and is in line with your NDIS plan. We can provide a clear quote and invoice. If you are unsure whether this service can be claimed, check your plan or speak with your plan manager, support coordinator or your NDIS contact before booking.
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration does not decide whether this particular request can be claimed from an individual plan.
Choose the next useful page
These guides answer related service and location questions. They do not confirm funding or an appointment.
Enquire about NDIS household cleaning in Windsor: Call 1300 525 336 or email info@smurfettescleaningservice.net. Include the exact address, priority rooms, requested frequency, access and preferred timing. Sending an enquiry does not confirm a booking or an NDIS funding decision.