Looking for NDIS household cleaning in Salisbury? Send the exact service address, priority tasks and preferred timing to request a written quote.
Agree the household tasks in writing
Describe the work by room and task. Depending on the home and accepted quote, you can ask about:
- vacuuming or mopping suitable indoor floors
- dusting safely reachable surfaces
- cleaning agreed standard kitchen and bathroom surfaces
- listed bedroom or living-area surfaces
Put the highest-priority rooms first and identify surfaces, belongings or areas that should be left alone. If other people share the home, name the participant’s rooms and any shared spaces requested. Tasks for another resident are not included in the participant’s request by assumption.
For regular cleaning, name the core tasks wanted every visit and any rotating priority that needs separate agreement.
List kitchen work separately
Name the standard kitchen surfaces you want considered, such as benches, sink, splashback and suitable floor. Appliance or cupboard interiors need separate assessment and written agreement. Food handling, repairs and restoration are outside this household-cleaning scope.
Tell us about product preferences, manufacturer care instructions and any suitable equipment available at the home. Agree who will supply the products and equipment. Ask about any unconfirmed product or method before the visit.
Check NDIS funding and invoice arrangements
Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. Registration and a quote do not decide whether a particular support can be paid from a participant’s plan. The requested household assistance must relate to the participant’s disability support needs and fit their plan and current rules. Before booking, check the tasks and payment pathway with the participant or nominee and, where relevant, their plan manager, support coordinator or NDIS contact. Tell us how the plan is managed so invoice details can be prepared correctly.
Keep the service boundary clear
Heavy build-up, appliance or cupboard interiors, internal glass and unfamiliar surfaces need separate assessment and written agreement. This household-cleaning scope excludes laundry or linen, dishes, organising or decluttering, packing or moving items, gardening, yard or exterior work, property maintenance or repairs, personal care, transport, meal preparation, supervision, plan management, support coordination, clinical cleaning, mould or biohazard remediation, and pest treatment.
High-access work and specialist treatment are not included automatically. Describe any such request before booking so it can be assessed separately. Moving heavy items is outside this household-cleaning scope.
Vacate, bond or end-of-tenancy work needs a separate scope and written quote. Confirm the funding position for that work with the participant or authorised funding contact before accepting the quote. Funding is not automatic, and no bond or property outcome is guaranteed.
Prepare an enquiry and protect your privacy
Include the exact address, priority tasks, preferred frequency and timing, plus access details that affect arrival. Mention the correct entrance, stairs or lift, parking limits and any gate or intercom arrangement. Let us know who will be present for the visit. If entry depends on another person or an access arrangement, identify the authorised contact and the preferred way to confirm arrival.
Tell us whether you prefer instructions by phone, email or through an authorised contact. Ask for a revised written scope before changing tasks, time or price.
Share only information needed for the service. A diagnosis, complete NDIS plan or unrelated personal records are not needed for an initial enquiry. Keep alarm codes and key locations out of the first message; agree a secure access arrangement later if needed.
Related information
Request a written quote
To ask about household cleaning in Salisbury, call 1300 525 336 or email info@smurfettescleaningservice.net. Include the address, priority tasks and preferred timing. Review the tasks, visit pattern, price, exclusions, access and invoice details in the written quote. Accept through the stated process and wait for Smurfettes to confirm the visit time. Agree any change to the tasks or timing before treating it as included.