Smurfettes provides NDIS household cleaning across Australia, including Caboolture. A short room-by-room brief helps shape a service around the participant’s priorities. Tell us which rooms and shared areas to consider, domestic tasks to prioritise, what must not be moved or opened, delicate surfaces or product preferences, and whether you want one visit or recurring help.
Agree visit time and access
Ordinary tasks may include bathroom fixtures, kitchen surfaces, vacuuming, mopping and dusting within safe reach. Define a stopping point for a one-off clean. For recurring help, identify the core tasks and occasional work. If the list may exceed the agreed time, rank priorities rather than assuming every item will be completed. Describe parking, gates, steps, pets, mobility equipment and entry needs. Say who will provide access and who may approve changes, receive billing details or get a completion update.
Household scope and funding
Repairs, building maintenance, pest treatment, clinical work, hazardous-material handling and specialist restoration are outside ordinary household cleaning. Restricted-height work, specialist equipment and a large one-off reset need separate assessment. Bond, exit or end-of-tenancy cleaning needs a separate task list and written quote. As a general rule, NDIS funding does not cover exit cleaning that is a direct cost of meeting a tenancy agreement. Limited transitional exceptions may apply to certain existing plans; ask your NDIS contact to check whether an exception applies before booking. If you also need routine disability-related household cleaning around a move, describe those tasks separately and ask your authorised funding contact to check them against your plan before booking. In a shared home, distinguish the participant’s rooms from others’ private spaces and identify any shared area requested.
NDIS funding depends on disability-related support needs, the approved plan and current rules. Smurfettes Service Pty Ltd is a registered NDIS provider for Household Tasks. This registration does not decide whether an individual request can be funded. Self-managed participants or nominees can provide billing details. Plan-managed participants should provide the plan manager’s invoice details. For NDIA-managed funding, confirm current provider and booking requirements for this support.
Call 1300 525 336 or send an enquiry. Include the address, priorities, timing, access plan, authorised contact and invoicing details. Keep keys, codes, a complete plan and unrelated personal information out of the first message; agree a secure way to share essential entry details later. Review the written quote for agreed tasks, time, price and terms. An enquiry is not a booking. After you accept the written quote, wait for Smurfettes to confirm the appointment and timing in writing. See the Queensland NDIS cleaning directory.